ServiceNow · 1 day ago
Advisory Solution Consultant - CRM
Santa Clara, CA
Full-time
Hybrid
Senior Level
7+ years expServiceNow is a global market leader in AI-enhanced technology, providing innovative solutions to over 8,100 customers. The Advisory Solution Consultant - CRM will act as a technical and business consultant, developing and positioning industry-specific solutions during sales cycles while achieving sales goals.
Business Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets
Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs
Develop client partner relationships
Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
7+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications
Experience working collaboratively with product management, product marketing, partners, and professional services
Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
Travel, as necessary
Preferred
Industry experience in any specific vertical including healthcare, technology, or telco is desirable
Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-06
2026-01-06
Company data provided by crunchbase