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Front Office Sports · 1 day ago

Account Manager

New York, NY

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $85K/yr

2+ years exp

Front Office Sports is looking for a driven and detail-oriented Account Manager to join our Account Management team. In this role, you will manage and execute advertising and sponsorship campaigns while working directly with clients to ensure project objectives are met across all media channels.

AdvertisingDigital MediaNewsOnline PortalsSports

Responsibilities

Collaborate with Brand Partnerships and Marketing & Strategy teams during the pre-sale process to develop comprehensive media plans based on a deep understanding of the client's business goals and marketing objectives

Manage the day-to-day execution of sold campaigns, serving as the central point of contact between clients and internal teams

Own the internal workflow of client campaigns by setting up cross-functional teams, creating and managing timelines, and ensuring clarity around roles and client deliverables

Manage the day-to-day execution of sold campaigns, acting as the main point of contact and providing frequent communication and updates with clients and internal stakeholders regarding campaigns

Develop and deliver foundational elements and documents in support of each campaign, including master status reports, asset trackers, deliverable trackers, and reporting dashboards

Lead in the activation and trafficking of turnkey media assets across each client campaign, inclusive of Newsletter, Display, and Audio

Collaborate with the Partnership Marketing team on campaign activation, production, and optimizations

Track and monitor campaign performance of media and content consistently, pulling metrics multiple times per week to ensure delivery is met and/or optimizations are made

Build and maintain strong relationships with client partners through clear communication, timely reporting, and thoughtful strategic support

Share actionable insights & recommendations to support the client’s strategy and drive incremental revenue alongside the Brand Partnerships team

Support monthly campaign billing, ensuring accuracy and delivery

Qualification

Digital account managementMedia planningDigital media campaignsProject managementGoogle SuiteCRM platformsCommunication skillsAttention to detailProblem-solving skills

Required

2-5 years of experience in digital account management, media planning, or a client-facing marketing role, preferably in sports

Proven track record of managing and executing digital media campaigns across multiple channels (e.g., display, newsletter, social, video, podcast)

Strong organizational and project management skills, with the ability to manage multiple campaigns at once

Strong familiarity with and experience building media plans, packaging strategy, and yield/inventory management

Strong attention to detail, particularly in campaign setup, cross-functional communication and collaboration, trafficking, measurement, and reporting

Strong understanding of digital marketing KPIs, media metrics, and performance measurement tools

Strong problem-solving and critical thinking skills to navigate challenges, maintain momentum, and ensure campaigns are delivered on time and according to the media plan and/or Insertion Order (IO)

Excellent communication skills with a client-first, service mentality

Proficiency in tools like Google Suite, Excel, and CRM platforms (Salesforce, HubSpot, etc.)