Net2Source (N2S) · 1 day ago
Technical Business Analyst
New York, NY
Contract
Onsite
Senior Level
$60/hr - $70/hr
6+ years expNet2Source (N2S) is seeking a Senior Business Analyst / Technical Business Analyst who will bridge CX operations and contact-center technology. The role involves owning requirements, workflows, analytics, and UAT to ensure CRM and CTI solutions function effectively in real advisor environments.
B2BDeliveryHuman ResourcesInformation Technology
Hiring Manager
Bismillah Arzoo
Responsibilities
Owning requirements
Workflows
Analytics
UAT to ensure CRM and CTI solutions work end-to-end in real advisor environments
Qualification
Required
6–10+ years experience (or equivalent depth)
Strong background in contact centers
Strong background in CRM (Salesforce, Genesys, Avaya, NICE, Five9, etc.)
Strong background in CTI integrations
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.
1001-5000 employees
H1B Sponsorship
Net2Source (N2S) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2022 (8)
2021 (10)
2020 (25)
Funding
Current Stage
Late StageLeadership Team
Ashish Garg
Founder & CEO
Company data provided by crunchbase