Ahold Delhaize USA · 1 day ago
Solutions Delivery Analyst - Java
Salisbury, NC
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $113K/yr
3+ years expAhold Delhaize USA is a division of a global food retailer that encompasses several leading grocery brands. The Solutions Delivery Analyst - Java role is focused on serving as a technical subject matter expert for various systems and applications, leading solution delivery for IT initiatives, and providing high-quality technical support to ensure operational stability.
GroceryRetailSales
Responsibilities
Technical SME for multiple assigned systems, services and applications for an identified functional area
Responsible for leading small to mid-size project solution delivery activities leading the below listed delivery activities:
Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements
Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes
Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment
Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed
Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes
In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover
Participate in Solution Implementation & Post Production Hyper Care Support
Responsible for and drives all second level and third level technical support for application and systems services for a specifical functional area
Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower level Solution Delivery Analysts on an as needed basis
Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for small to mid-size software supplier relationships
Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers
Leads root cause analysis on complex issues and recommends opportunities for continuous performance improvement of systems including through suppliers
Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards
Partners to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams
Responsible for identifying and driving proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability
Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed
Qualification
Required
Bachelors Degree in Computer Science, CIS or related (or equivalent related work experience)
3 or more years of equivalent experience in relevant job or field of technology
Experience in an advanced role or technical capacity, leading teams directly or indirectly
Experience in guiding, training or onboarding team members in relevant technologies, capabilities or skills
Masters the use professional concepts and functional expertise
Takes on small to medium projects from start to finish and works independently on these efforts with minimal direction required
Works on problems of moderate to complex scope where analysis of situations or data requires a review of a variety of factors
Possess an innate desire to produce quality work
Has the desire and ability to trace issues to their source, even when those issues lie outside the boundaries of the code
Exercises judgment within defined procedures and practices to determine appropriate action
Preferred
Master's Degree in relevant field of study
Additional trainings or certifications in relevant field of study
Experience in Agile teams and or Product/Platform based operating model with distributed team structure
Experience in retail or grocery preferred
Programming Languages: Proficiency in languages like Python, Java, C++, or JavaScript
Software Development: Understanding of SDLC, version control (e.g., Git), and debugging
System Design: Ability to design scalable and maintainable systems
Tool Proficiency: IDEs, CI/CD tools, databases (SQL/NoSQL), and cloud platforms, MS Azure, Atlassian Suite, Test Automation
Benefits
This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.
We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
Company
Ahold Delhaize USA
Ahold Delhaize USA provides retail media solutions for brands to advertise to grocery shoppers across ADUSA brands using data-driven tools.
10001+ employees
H1B Sponsorship
Ahold Delhaize USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (24)
Funding
Current Stage
Late StageRecent News
2025-12-30
Access to Nutrition Initiative
2025-11-07
Company data provided by crunchbase