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NetSuite · 2 days ago

NA Principal Solution Engineer HCM

United States

Full-time

Remote

Senior Level, Lead/Staff

$45.43/hr - $85.63/hr

6+ years exp

NetSuite is a world leader in cloud solutions, and they are seeking a Principal Solution Engineer HCM to lead presales technical and functional support activities. The role involves collaborating with stakeholders to design tailored HCM solutions, managing RFx responses, and driving proof-of-concept engagements while demonstrating Oracle's AI capabilities in HCM.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

You will work collaboratively while also demonstrating exceptional independence—co-leading end-to-end solution discovery, designing tailored solutions, managing RFx responses, delivering executive-ready demonstrations, and driving proof-of-concept (POC) engagements—inclusive of hands-on configuration as needed

Industry-Centered Discovery and Design: Engage executive, HR, Operations, and IT stakeholders to uncover domain-specific challenges ie: crew/shift scheduling, route- and job-based time capture, complex pay rules and CBAs, tipped and seasonal workforces, safety and certification tracking, irregular operations recovery, high-volume recruiting—and architect fit-for-purpose Fusion HCM solutions. Helping to submit use cases to master demo stories and showcase solutioning Industry pain points and trends on the innovation side

Pre- and Post-Sales Leadership: Own RFx strategy and responses, craft win themes, deliver compelling persona-based demos, lead POCs (including configuration of all major HCM modules), and guide post-sale solution alignment to ensure value realization and customer references

AI in HCM Evangelism: Lead the adoption and demonstration of Oracle’s latest AI-driven capabilities for scheduling optimization, anomaly detection, skills inference, talent matching, learning personalization, and predictive workforce insights. Showcase quantified business impacts and continuously master and communicate quarterly enhancements

Value and Business Case Development: Partner internally to build and co-present ROI models—labor cost reduction, schedule adherence, time-to-fill, compliance, crew utilization, project margin improvement aligned to executive KPIs

Integration and Architecture Guidance: Partner internally to advise on best-practice integrations across HCM, ERP, SCM, Project Management, and key external systems (property management, POS, TMS, WMS, EAM, payroll, identity, analytics etc.), ensuring high performance, security, and compliance

Cross-Functional Orchestration: Collaborate with Solution Engineering, Sales, Consulting, Product, and Industry Strategy teams to align go-to-market plays, feedback loops for product/industry roadmap, and scalable asset development. Partner on various project teams for process improvement across the Oracle ecosystem

Thought Leadership and Enablement: Engage with prospects and customers when representing Oracle at industry events, internal events, and executive briefings; lead enablement sessions; publish and present thought leadership on various topics when asked, where appropriate

Qualification

HCM expertiseAI/ML applicationPresales experienceSolution designExecutive engagementROI modelingCross-functional collaborationCommunication skillsMentoringProblem-solving

Required

6 to 10+ years of experience

Ability to read, write, and speak English

Deep and broad HCM expertise covering Time and Labor, Absence, Advanced Scheduling, Payroll, Learning, Talent, and Recruiting, with knowledge spanning work rules, compliance (CBAs, regulatory), and high-volume, multi-country environments

Proven track record independently driving complex presales motions—discovery, solution design, RFx, competitive positioning, executive demos, and hands-on POCs—while partnering closely across teams

Strong domain fluency in the target industries, including multi-venue operations, crew/fleet management, job-based costing, regulatory and safety requirements, and event/seasonal/service workforce models

Practical experience applying AI/ML to real-world HCM use cases—scheduling, skills intelligence, talent matching, and predictive analytics—with a passion for continuous self-education and advocacy

Exceptional communication and executive engagement skills, skilled at simplifying complexity and influencing decisions

Builder and enabler mindset—quickly creating reusable demo assets and frameworks, iterating based on feedback, and mentoring peers in the latest product innovations and quarterly release enhancements

Experience guiding customers from vision to adoption while proactively managing risk and collaborating to ensure customer success

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance