On-Site Customer Service Representative jobs in United States
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Harte Hanks · 1 day ago

On-Site Customer Service Representative

positionPlano, TX
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions. They are seeking a high-energy Business Development Representative to generate qualified leads and collaborate with Sales and Marketing teams to penetrate target accounts.

AdvertisingConsultingCustomer ServiceData VisualizationDirect MarketingMarketing

Responsibilities

Own inbound and outbound prospecting efforts through cold calling, cold emailing, social outreach, and account-based strategies
Generate high-quality leads and schedule qualified meetings for Client Executives
Conduct detailed discovery conversations to uncover prospect pain points and align solutions to business needs
Research target accounts to personalize outreach and identify key decision-makers and influencers
Maintain accurate activity tracking and data management in CRM systems (e.g., Salesforce) and sales engagement tools (e.g., Salesloft, Drift)
Collaborate with Sales and Marketing to refine messaging, campaigns, and follow-up strategies
Consistently meet or exceed monthly KPIs for outreach, meetings booked, and contribution to sales pipeline

Qualification

Outbound business developmentCRM systemsSales engagement toolsCold callingLead generationWritten communicationVerbal communicationTime managementOrganizational skillsAdaptability

Required

1-3 years of experience in outbound business development, sales development, or a similar customer-facing role
Proven success in prospecting and breaking into net new accounts using creative, multi-channel outreach
Competitive and goal-oriented mindset with a strong desire to succeed
Excellent written and verbal communication skills
Adaptable and comfortable navigating ambiguity in a fast-paced, evolving sales environment
Experience with CRM and sales engagement tools such as Salesforce, Salesloft, Drift, ZoomInfo, and LinkedIn Sales Navigator
Self-starter with strong time management, organizational, and prioritization skills
Ability to communicate through verbal and written English
Professional grammar and ability to read and write English
Must pass all assessments and systems check

Benefits

Growth opportunities
Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up

Company

Harte Hanks

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Glassdoor3.3
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Harte Hanks is a global marketing firm that specializes in helping brands win attention, build trust, and earn loyalty.
dateFounded in 1923
location
San Antonio, Texas, USA
people-size1001-5000 employees
web-link
http://www.hartehanks.com

Funding

Current Stage
Public Company
Total Funding
$54.9M
Key Investors
Texas Capital BankWipro
2025-06-24Post Ipo Debt
2021-12-21Post Ipo Debt· $25M
2020-07-10IPO

Leadership Team

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David Garrison
Chief Financial Officer
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Recent News

Newswire
Harte Hanks Reports Third Quarter 2025 Results
2025-11-11
MarketScreener
Customer experience firm Harte Hanks posts Q3 net loss of $2.3 mln
2025-11-10
UPSTATE BUSINESS JOURNAL
Samsung opens new customer service call center in Mauldin
2025-10-24
Company data provided by crunchbase