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DSN Software · 1 day ago

E-Services Specialist

Tulsa, OK

Full-time

Onsite

New Grad, Entry Level

$40K/yr - $45K/yr

DSN Software is seeking a skilled E-Services Specialist to join their team. In this role, you will configure and implement E-Service modules for clients, provide support and training, and maintain project documentation to ensure customer satisfaction.

DentalInformation TechnologySoftware

Responsibilities

Configuring E-Services modules to meet client preferences, completing both back end and front-end configuration of the software

Diagnosing and resolving E-Services software application issues, documenting solutions, and ensuring customer satisfaction

Training Practice or Office Managers in specialty medical and dental offices on E-Services products

Conducting routine maintenance checks of software to ensure proper functionality, following up on reported bugs and issues

Maintaining project status by tracking it in an internal project management software and ensuring project timelines are met

Creating and maintaining documentation to track processes, procedures, troubleshooting, and training

Qualification

E-Services configurationSoftware troubleshootingProject management softwareMedical/dental workflowAnalytical thinkingAttention to detailCommunication skillsTime managementProblem-solving skillsTeam collaboration