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SA Hospitality Group · 1 day ago

FOH - Host Person (New Restaurant Opening)

Westport, CT

Part-time

Onsite

New Grad, Entry Level

SA Hospitality Group is an Italian-inspired restaurant group expanding in New York City and beyond. They are seeking a Host Person for their new Felice restaurant opening in Westport, CT, responsible for welcoming and seating guests while ensuring their needs are met during their wait.

Restaurants

Responsibilities

Greet guests in a prompt and courteous manner with smile; seat guests ensuring a seat assignment done by management is followed

Promote teamwork and quality service through daily communication and coordination with other co-workers and managers

Answer phones and provide guests with requested information and arrange bookings

If asked, routinely clear and reset tables and assist with opening tasks such as making sure flower arrangements on tables are clean, door glass has no fingerprints and there are no pieces of trash or paper on the floors, etc

May be asked to handle guest complaints and special requests

If assigned to a coat check area – receive coats, umbrellas, briefcases, or bags from guests, keep organization in the coat closet, issue items to guests based on ticket with a number

May assist with other duties as assigned by restaurant management

Follow opening and closing procedures

Always maintain professional demeanor with all staff

Assist staff with any aspect of service steps to satisfy the guests such as: food delivery

Be accessible to all staff and guests to answer any guest and reservation related questions

Follow service steps based on our service and training manual and assist in communicating same to all staff who serve our guests