Grafana Labs · 3 days ago
Global Leave of Absence Administrator | EST or CST USA | Remote
United States
Full-time
Remote
Mid Level
$36/hr - $38/hr
3+ years expGrafana Labs is a remote-first, open-source powerhouse known for its visualization tool used globally. The Global Leave of Absence Administrator is responsible for coordinating the administration of all global leave requests, ensuring compliance with policies and regulations while providing support to employees throughout their leave experience.
AnalyticsCloud Data ServicesData VisualizationOpen SourceSoftware
Responsibilities
Serve as a primary point of contact for employee leave inquiries, promptly responding to emails, Slack messages, and internal tickets
Provide clear and empathetic guidance to employees and managers on leave eligibility, timelines, required documentation, and next steps
Support employees throughout their leave experience, including claim submissions, return-to-work coordination, and basic questions related to pay and time off
Assist with the end-to-end administration of leave requests, ensuring timely processing and accurate application of internal policies and statutory requirements
Coordinate leave details across applicable plan types and ensure appropriate leave tracking and documentation
Maintain accurate and timely leave records in Workday HRIS to support reporting, audits, and payroll processing
Partner with payroll to review leaves of absence and projected payroll results
Follow established leave policies and compliance guidelines, escalating complex or sensitive cases
Collaborate with People Business Partners, Legal, Payroll, and other internal teams to support consistent leave administration
Contribute to maintaining internal resources such as knowledge articles, templates, and process documentation
Support day-to-day coordination with external leave vendors, including monitoring case status and resolving basic discrepancies
Assist with process improvements, system updates, and documentation efforts as directed
Support Benefits team with administrative functions and processing
Qualification
Required
Must be located in either Central or Eastern time zone in the US
3+ years of experience administering end-to-end employee leave programs
Strong organizational skills with exceptional attention to detail; ability to manage multiple priorities and consistently follow through
Demonstrated commitment to the proper handling, protection, and confidentiality of sensitive employee and health information
Ability to work independently and apply sound judgment and creative problem-solving to manage complex and evolving processes
Strong written and verbal communication skills, with experience collaborating cross-functionally with diverse, remote stakeholders
Experience working in remote and/or international environments, coordinating effectively across time zones and regions
Customer-focused mindset with a demonstrated passion for delivering a best-in-class employee experience
Adaptable and resilient, with the ability to pivot quickly in response to changing policies, technologies, and business needs
Process-oriented, with experience documenting, maintaining, and improving workflows, procedures, and operational structures
Preferred
Experience managing leave in a global or multi-country environment
Experience supporting or managing complex leave cases in Workday, including accurate documentation and coordination across leave types, as well as familiarity with Workday reporting for leave tracking, auditing, and payroll support
Benefits
100% Remote, Global Culture
Scaling Organization
Transparent Communication
Innovation-Driven
Open Source Roots
Empowered Teams
Career Growth Pathways
Approachable Leadership
Passionate People
In-Person onboarding
Balance is Key
Company
Grafana Labs
Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$805.23MKey Investors
Lightspeed Venture PartnersGIC
2024-08-21Series D· $270M
2024-08-21Secondary Market
2022-04-06Series D· $240M
Leadership Team
Raj Dutt
co-founder/ceo
Anthony Woods
Co-Founder
Recent News
DevOps.com
2026-01-16
lsvp.com
2025-11-28
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