Apply on Employer Site

Assurant · 1 day ago

Communications Specialist, Content

United States

Full-time

Remote

Mid Level

$55K/yr - $92K/yr

3+ years exp

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. The Internal Communications Content Specialist is responsible for developing and delivering compelling content that reflects the company’s culture and priorities, enhancing employee engagement through various internal channels.

Customer ServiceFinanceFinancial ServicesInformation TechnologyInsurance

Responsibilities

Create and curate high-impact internal content that supports enterprise priorities, enhances employee engagement, and reflects our brand voice. Source stories from across the business and ensure alignment with enterprise campaigns and leadership messaging. This includes storytelling across formats – including email, intranet, video, and social-style posts - for diverse audiences including all employees, front-line teams, virtual workers, and senior leaders

Partner with the Director, Content and Workflow and the Associate Manager, Content and Communications Channels to build and maintain a robust editorial calendar. Provide strategic content guidance to External Communications, International Communications, and Global Marketing teams. Act as a connector across functions to ensure consistency, clarity, and creativity in internal messaging

Own the content and planning pipeline for the bi-weekly all-employee email update. Work with the communications team and internal leaders and stakeholders to gather stories and content ideas. Write, edit and format content for clarity, tone, and engagement. Partner with our internal team to build, edit, and test the email in Workshop. Ensure each edition is timely, relevant, and engaging - balancing enterprise priorities with human-centered storytelling

Provide tactical support for the Global Communications team by writing, editing, and publishing internal and external materials across platforms; leverage AI-powered tools and analytics to optimize content performance, track engagement metrics, and ensure timely, tech-enabled delivery of messaging. Serve as a communications team resource for AI adoption. Use insights to continuously refine strategy and elevate the employee experience

Qualification

AI tools experienceWriting expertiseProject managementMicrosoft SuiteStrategic thinkingCommunicatorOperational mindsetCreative flairAttention to detail