Checkr, Inc. · 1 day ago
Customer Success Manager
Nashville, Tennessee, United States
Full-time
Hybrid
Entry Level
$67K/yr - $79K/yr
1+ years expCheckr is building a data platform to power safe and fair decisions, helping customers assess risk and ensure safety. As a Customer Success Manager, you will drive customer retention and growth by ensuring customers leverage the full value of Checkr's solutions while collaborating with a team to manage customer relationships effectively.
Artificial Intelligence (AI)Developer APIsHuman ResourcesLegal TechMachine Learning
Responsibilities
Support a wide range of tactical account responsibilities including but not limited to issue tracking/follow up, data and trend analysis, meeting coordination and management, and business review preparation
Develop a comprehensive understanding of respective clients within the pool to contribute to planned and strategic initiatives
Collaborate with Account Management to drive successful renewals and contribute to ongoing initiatives aimed at continuously improving our approach to efficiently and effectively secure our customers' success, ensuring they receive maximum value from Checkr product offerings
Be the voice of the customer and partner with cross functional teams to provide visibility on customer issues and feedback across internal Checkr teams
Oversees multiple customer projects throughout lifecycle including expansions, implementations, integrations, and enhancements
Qualification
Required
1+ years of client-facing customer success/sales/account management/customer service experience
General knowledge of software applications i.e. Salesforce, Google Apps, etc
Strong customer focus, you care about your customers and view their success as your own
Excellent written and verbal communication skills - able to simplify complex topics in a friendly and approachable manner
Acute attention to detail to track high-volume tactical program elements across multiple customers
Flexible and able to juggle and complete multiple priorities and projects (internally and externally) in a fast-paced environment
Learn quickly and are excited to take on challenging new projects
Enjoy planning, executing, iterating, winning, and celebrating our individual and collective success
Preferred
Experience in the SaaS or Human Resources space is a plus
Benefits
A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation, and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
Company
Checkr, Inc.
Checkr is the data platform that powers safe and fair decisions.
501-1000 employees
H1B Sponsorship
Checkr, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (17)
2023 (19)
2022 (24)
2021 (14)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$740.1MKey Investors
Durable Capital PartnersT. Rowe PriceY Combinator
2025-05-16Undisclosed· $61.1M
2022-04-14Series E· $120M
2022-01-18Secondary Market
Leadership Team
Daniel Yanisse
Co-founder & CEO
Jonathan Perichon
Co-founder
Recent News
2025-11-27
HousingWire.com
2025-10-25
Orange County Business Journal
2025-10-25
Company data provided by crunchbase