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Public Storage · 1 day ago

Senior Business Analyst - WEB

Plano, TX

Full-time

Hybrid

Senior Level

7+ years exp

Public Storage is the largest owner and operator of self-storage facilities in the world, recognized for its great workplace culture and career growth opportunities. The Senior Business Analyst role involves leading the Business Analyst function while performing advanced business analysis, including requirements discovery, stakeholder engagement, and ensuring clear communication across multiple teams.

Property ManagementReal EstateReal Estate Investment

No H1B

Responsibilities

Establish standards, templates, and best practices for business and functional requirements, documentation, and backlog management

Drive continuous improvement to increase throughput, reduce delays, and improve requirements quality across teams

Conduct stakeholder interviews, workshops, and requirements-gathering sessions

Document business requirements, user stories, acceptance criteria, functional specifications, process flows, use cases, and decision logs

Translate high-level initiatives into clear, technically feasible user stories

Break down complex features into smaller, incremental deliverables following INVEST principles

Create structured artifacts that reduce ambiguity and accelerate development and QA

Support traceability across requirements, design, testing, and deployment

Maintain a clean, organized, and well-prioritized backlog for multiple Scrum teams

Independently determine which stories need refinement and approval based on project priorities

Ensure the BA function is never the bottleneck by anticipating upcoming needs and gathering requirements early

Drive backlog refinement sessions and proactively resolve blockers

Directly schedule and lead requirement meetings, refinement sessions, and alignment discussions with stakeholders and cross-functional teams

Build strong, collaborative relationships with business partners across Marketing, Revenue Management, Operations, CX, and other departments

Serve as the central point of clarity across the SDLC from kickoff to release

Partner closely with Product, Engineering, UX, QA, Analytics, and Release Management to ensure shared understanding of scope and priorities

Facilitate communication across teams to avoid misalignment, delays, or rework

Ensure stakeholders understand testing responsibilities and timelines

Support release planning and ensure requirements are aligned with release cycles

Provide documentation in a controlled, governed, and audit-ready manner

Identify unclear requirements, missing business rules, architecture constraints, or stakeholder disagreements early

Document risks and drive resolution before development begins

Prevent mid-sprint churn by enforcing discipline around definition of ready (DoR)

Qualification

Business Analyst experienceAgile/Scrum methodologiesWebsite/mobile app developmentTechnical fluencyAnalytical skillsCommunication skillsOrganizational skillsProblem-solving skills