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Ben E. Keith Company · 3 days ago

Credit & Collections Coordinator

San Antonio, TX

Full-time

Onsite

New Grad, Entry Level

Ben E. Keith Company has been a leader in fine food and premium beverage distribution for over a century. The Credit & Collections Coordinator will provide administrative support for the credit department, focusing on customer account setup, processing credit applications, and ensuring excellent customer service.

Food & Beverages

Responsibilities

Setup, process and monitor progress of credit applications, including follow-up to completion

Provide excellent customer service internally and externally

Maintain, re-reference and follow-up with customers various needs

Other duties may be assigned as needed

Setup customer accounts and maintain the master customer file, ensuring that all customer credit data is recorded, filed, and entered in the database, accordingly, including verification and documentation of customer taxability

Processing of references for credit applications

Follow-up and auditing of new customer account files for completion

Provide excellent customer service internally and externally

Respond to customer invoice requests in a timely manner

Responsible for researching invoice short pays and follow-up to invoice resolution

Responsible for Government accounts ageing reports, maintenance, credit memo

Maintain, re-reference and follow-up with customers various needs

Processing of non-sufficient funds checks; including notes and changes to customer accounts

Maintain monthly tax reports and communicate with Customers and Sales Team what tax permits will be expiring

Other duties may be assigned as needed

Reviewing accounts receivable records and investigate for discrepancies or errors

Ability to effectively present information and respond to questions from groups of managers, clients, and customers

In performing this job, the employee will have access to highly confidential information which must not be copied or shared with anyone other than those authorized by management. Disregard of this responsibility could result in disciplinary action including discharge and/or legal liability

Qualification

Credit/Collections experienceMicrosoft Office proficiencyCustomer service skillsCommunication skillsAttention to detailProblem-solving skillsTeam collaboration

Required

High School graduate / GED

To perform this job successfully, an individual should be proficient in their use of Microsoft Office applications including Word, Excel, Outlook, and PowerPoint

Ability to effectively communicate both verbally and in writing

Ability to learn and use all Ben E. Keith applications

Valid driver's license is required for driving to perform Company business

Customer-focused

Must be 18 years or older

Represent Ben E. Keith with professionalism, maintain a positive attitude and follow dress code