Schneider Electric · 1 day ago
General IT User Support - Entry Professional
Chino, CA
Full-time
Onsite
New Grad, Entry Level
$66K/yr - $99K/yrSchneider Electric is a global leader in energy management and automation, and they are seeking a Tech Partner to join their IT Support team. This role involves providing hands-on technical support, managing service tickets, and ensuring smooth technology operations for employees at designated facilities.
ElectronicsEnergyEnergy ManagementInformation TechnologyRenewable Energy
Responsibilities
Ticket Management: Create, receive, monitor, maintain, and resolve work tickets through the service desk system
Device Setup & Support: Image, configure, and support computers, monitors, and mobile devices
On-Site Presence: Maintain a consistent presence at assigned service locations to assist end users
Software Compliance: Install and support software, ensuring adherence to Schneider Electric standards
System Health Checks: Perform proactive and on-demand checks on IT systems, including printers, copiers, scanners, and video conferencing equipment
User Training: Provide training on office automation equipment and assist with new hire IT orientation, including security and usage policies
Troubleshooting: Diagnose and resolve hardware and software platform issues
Password Management: Ensure secure handling of all provided passwords
Network Access: Support connectivity to corporate networks, wireless systems, and VPN applications
Inventory Management: Organize and maintain IT inventory, including moving, sorting, and stocking equipment
Project Support: Enter approved projects into the tracker and assist with regional initiatives as local hands-on support
Collaboration: Coordinate tasks with Service Desk representatives and other IT support teams
Other Duties: Perform additional responsibilities as assigned by your manager
Qualification
Required
Strong foundation in IT fundamentals and troubleshooting
Excellent customer service mindset with clear communication skills
Ability to learn and adapt quickly to new technologies and systems
Detail-oriented problem-solving with strong follow-through
Experience with service desk platforms and IT support tools
Company
Schneider Electric
Schneider Electric specializes in the digital transformation of energy management and automation.
Founded in 1836
10001+ employees
H1B Sponsorship
Schneider Electric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (150)
2024 (103)
2023 (108)
2022 (98)
2021 (115)
2020 (109)
Funding
Current Stage
Public CompanyTotal Funding
$4.08BKey Investors
California State Water Resources Control BoardIdinvest Partners
2025-08-26Post Ipo Debt· $4.08B
2018-04-05Grant· $1.6M
2004-12-03Series Unknown
Leadership Team
Deepak Sharma
President - Greater India zone, MD & CEO - Schneider Electric India Pvt. Ltd
Jai Sharma
CFO Greater India Zone
Recent News
2026-01-03
Company data provided by crunchbase