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TWO MEN AND A TRUCK® · 1 day ago

Customer Service Representative/Sales

Buffalo, NY

Full-time

Onsite

Entry Level

$16/hr - $35/hr

1+ years exp

Two Men and a Truck is a customer-focused moving company seeking enthusiastic individuals for the role of Customer Service Representative/Sales. In this position, you will build relationships with customers, provide outstanding service, and recommend moving services based on customer needs.

LogisticsTransportationWarehousing

Responsibilities

Provide outstanding customer service on all calls and online inquiries

Recommend moving services and products based on cost, availability, and customer specifications

Input information into internal move software to provide accurate moving estimates and schedule moves

Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns

Prepare move-related paperwork and documents

All other duties as assigned

Qualification

Sales experienceCustomer service experienceMove software proficiencyEffective communicationBilingualCreative problem solvingTime managementTeam player

Required

High school diploma or GED; associate's degree in a related field preferred

At least 1 year of sales and/or customer service experience

Excellent customer service skills: effective listening and communication

Ability to multi-task and enter customer data into move software while on the phone

Confidence to initiate customer contact and comfortable asking for the sale

Willing to submit to pre-employment background check and drug screen

Creative problem solving skills

Exceptional organization and time management skills

Strong team player who works productively with a wide range of people and personalities

Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

Preferred

associate's degree in a related field preferred

Bilingual is a plus

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Company

TWO MEN AND A TRUCK®

TWO MEN AND A TRUCK® is the largest franchised moving company both in the United States and internationally.

Founded in 1981

Lansing, Michigan, USA

1001-5000 employees

http://www.twomenandatruck.com/

Funding

Current Stage

Late Stage

Total Funding

unknown

2021-08-03Acquired

Leadership Team

Butch Moll

COO

Jill Barr PHR

Human Resource Business Partner

Recent News

PR Newswire

Ziebart Accelerates Franchise Growth with New Leadership and Strong Development Pipeline

2025-10-09

EIN Presswire

Two Men and a Truck Champions Family Business Succession in the Australian Removal Industry

2025-04-08

Company data provided by crunchbase