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Oklahoma City Public Schools · 1 week ago

Human Resources Solutions Specialist

Oklahoma City, OK

Full-time

Onsite

Entry Level

2+ years exp

Oklahoma City Public Schools is seeking a Human Resources Solutions Specialist to provide comprehensive HR assistance from hire to retire. The role focuses on delivering exceptional customer service, supporting HR strategy execution, and ensuring compliance with HR policies and regulations.

Education

Responsibilities

Keeps current on applicable state and federal laws affecting HR policies and practices

Works to continually upgrade knowledge and skill base relating to HR programs, including knowledge of CBAs and Board policies, regulations, procedures, and processes

Will be in charge of completing federal and state forms (I-9, Background checks, etc.)

Performs tasks regarding HR record keeping in accordance with Board policies and regulations

Assists in coordinating recruiting, hiring, and onboarding processes

Delivers high-quality service to customers, responding to queries and advising on department practices

Provides HR support, guidance, and advice about human resources issues

Able to communicate basic HR questions and processes with employees or prospective employees

Partners closely with the HR teams (Employee Relations Team, HRIS, HR Generalist, IT, & Payroll) to ensure that the issue is addressed correctly

Serves as the first point of contact for walk-in and in-coming calls from customers to the HR Department

Utilizes empathetic and reflective listening skills to first understand the customer’s issue then either addresses it personally or ensures that a warm hand-off occurs to the proper HR team member

Be able to communicate to multiple district locations

Performs other duties as assigned