Kansas City Credit Union ยท 1 day ago
Consumer Loan Specialist
Kansas City, MO
Full-time
Onsite
Entry, Mid Level
$40K/yr - $55K/yr
2+ years expKansas City Credit Union is seeking a Consumer Loan Specialist to provide exceptional service to members by processing consumer loan applications. This role involves managing various aspects of consumer lending, ensuring compliance with lending policies, and maintaining effective communication with members and staff.
BankingCreditFinancial ServicesNon Profit
Responsibilities
Receive, process, and review consumer loan applications submitted through branches, online channels, and internal referrals
Complete all application steps, including data verification, income documentation, risk-based pricing, credit score review, and loan structuring based on KCCU underwriting guidelines
Assist members and staff with loan status updates, required documentation, loan conditions, and next steps
Prepare loan documents; ensure accuracy and compliance with all disclosures, signatures, and required supporting documents
Cross-sell appropriate products such as GAP, MRC, debt-protection products, credit cards, and deposit accounts according to member needs and KCCU standards
Verify and follow up on insurance documentation, titles, collateral descriptions, and lien filings for secured loans
Work collaboratively with underwriters, MSRs, the call center, and branch leaders to resolve loan file issues, correct data errors, and move applications efficiently through to funding
Support skip-a-pay processing, loan add-ons, loan rewrites, and payment modifications as applicable
Communicate professionally with third parties such as dealerships, insurance providers, and vendors when needed to complete loan processing
Maintain up-to-date knowledge of KCCU lending policies, compliance requirements, and internal procedures
Assist in meeting monthly loan production, quality, and service goals as established by Lending Leadership
Protect member information and follow all security and confidentiality expectations
Qualification
Required
Strong understanding of consumer lending principles, credit reports, debt-to-income calculations, and risk-based pricing
Ability to work in a fast-paced environment with high volume and strict timelines
Excellent communication skills, both written and verbal
Proficiency with lending and core systems or ability to learn quickly
Strong attention to detail and accuracy
Problem-solving skills with initiative to obtain missing information
Team-oriented mindset
High school diploma or equivalent required
Minimum two (2) years experience in consumer lending
Ability to remain in a stationary position for extended periods
Ability to operate standard office equipment
Occasional lifting of up to 25 lbs
Regular member and staff interaction in an office environment
Must meet and maintain all bonding requirements
Must comply with all internal policies and regulatory guidelines
Some overtime may be required during peak lending periods
Preferred
Experience with credit union lending systems strongly preferred
Company
Kansas City Credit Union
Kansas City Credit Union is a non-profit member-owned financial institution offering financial services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Brandon Richardson
Interim President & CEO
Company data provided by crunchbase