Sun Communities & Sun Outdoors ยท 2 days ago
RVP, Operations & Sales
Southfield, MI, US
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expSun Communities & Sun Outdoors is a leading organization in the manufactured home community sector, seeking a Regional Vice President of Operations & Sales. The role involves overseeing operations and sales across multiple communities, managing budgets, and ensuring compliance with regulations while enhancing customer service and community appeal.
Real Estate
Responsibilities
Conducts on-site inspections and ensures each community is consistently maintained and groomed to Sun's curb appeal standards. (Essential)
Handles and resolves resident complaints in a timely and professional manner, asks questions to determine the validity of complaints and offers possible solutions consistent with established guidelines. (Essential)
Develops annual occupancy, lease-up and sales projections; implements programs to achieve them. (Essential)
Creates marketing programs with a detailed marketing strategy that includes timetables, roles and responsibilities of team members, and projected expenses; Implements marketing and advertising plans. (Essential)
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures
Determines and approves staffing levels of each community in conjunction with budget
Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations
Ensures compliance of policies designed to increase team member safety. Completes workers' compensation accident reports and incident reports
Attends periodic training and product meetings and continues to update knowledge on industry product, services and trends
Collaborates with sales team members to purchase new and pre-owned home inventory; develops pre-owned home listing and brokerage plan for the portfolio
Ensures customers and residents receive the highest level of service consistent with Sun's Customer Service philosophy
Ensures implementation of annual capital improvement program
Monitors safety, loss and risk management at each community as it relates to property, vehicles and equipment
Approves the selection of all contractual services for assigned properties
Creates, submits and accepts total budget responsibility for the annual operating and sales budgets
Controls income and expense categories of portfolio; approves budgeted expenditures up to $25,000
Ensures rent is collected by Community Managers at each community on a timely basis
Reviews monthly property accounting reports and compiles reports as required. Prepares monthly P&L variance explanations
Ensures internal control practices are adhered to
Meets with residents, homeowner associations or boards as required and maintains effective communication
Other duties as assigned
Qualification
Required
Bachelor's Degree in Real Estate, Hospitality, Business, or related field (Required)
5 years in property management experience, including 2 years supervisory experience (Required)
Demonstrated leadership abilities
Excellent interpersonal and communication skills
Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
Strong organizational skills
Working knowledge of basic accounting principles
Ability to travel frequently with overnight stays
Intermediate computer proficiency including the ability to use the Microsoft Office Suite, email, and internet
Flexibility to respond to community needs during non-business hours
Must have a valid driver's license
Benefits
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Company
Sun Communities & Sun Outdoors
About Us: Sun Communities and Sun Outdoors are the nation's premier provider of manufactured home communities and RV resorts.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Fernando Castro-Caratini
Chief Financial Officer
Marc Farrugia
EVP & Chief Administrative Officer
Company data provided by crunchbase