Apply on Employer Site

State of Indiana · 1 day ago

BMV Clerical Assistant

Indianapolis, IN

Full-time

Onsite

Entry Level

1+ years exp

The State of Indiana is one of the largest employers in the state, offering a range of opportunities. The BMV Clerical Assistant supports the Program Director in achieving performance metrics and implementing process improvements while performing general office tasks and providing customer service.

GovernmentInformation ServicesOnline Portals

Responsibilities

Supports the daily operations of an organization by performing general office tasks

Communicates with customers, employees, and other individuals to answer questions, disseminate, or explain information

Reviews files, records, and other documents to obtain information to respond to requests

Types forms, correspondence, memos, and other materials

Maintains filing systems for efficient recordkeeping and easy retrieval

Checks emails, send faxes, make copies, and updates computer databases

Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals

Trains other staff members to perform work activities, such as using computer applications

Completes tasks or projects assigned by supervisor in a timely manner

Qualification

Clerical experienceMicrosoft WordMicrosoft ExcelCustomer serviceOrganizational skillsCommunication skillsAttention to detailActive listeningCritical thinking

Required

High school diploma or equivalent

at least 1 year of clerical experience applying the below, outlined knowledge, skills, and abilities in a similar role

Working knowledge of general office functions and clerical procedures

Active listening skills

Excellent critical thinking skills

Strong written and verbal communication skills

Strong organizational skills with the ability to prioritize tasks effectively

Excellent attention to detail and proofreading skills

Proficient computer skills required, including but not limited to Microsoft Word, Excel, case management and data base tools

Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties

Ability to work independently

Ability to provide effective and professional customer service to internal and external parties

Able to perform essential functions with or without reasonable accommodation