AP Equipment Financing ยท 5 days ago
Flooring Account Manager
United States
Full-time
Remote
Mid, Senior Level
$60K/yr - $60K/yr
5+ years expAP Equipment Financing is a financial services company known for its reliability and exceptional customer support. They are seeking a Flooring Account Manager to manage dealer relationships, oversee credit applications, and ensure a high level of customer satisfaction through proactive engagement and support.
Financial Services
Responsibilities
Dealer Relationship Management: Proactively engage dealers through frequent outbound calls to review applications, follow up on outstanding items, resolve issues, and support ongoing account needs
Credit Processing: Receive, review, and process dealer credit applications in Solifi and submit applications through Salesforce
Documentation Support: Coordinate with the documentation team; collect financial statements and satisfy approval conditions, often through direct outreach to dealers
Dealer Onboarding: Set up new dealers in the payment portal and provide system training, primarily via phone and virtual communication
Order & Invoice Management: Review and approve dealer orders, verify manufacturer invoices, and ensure correct purchasing plans are applied
Payments & Collections: Conduct outbound calls related to dealer payments for sold or unpaid inventory and outstanding finance charges
Risk & Compliance: Partner with third-party auditors to monitor collateral and support ongoing risk mitigation and compliance efforts
Customer Support: Handle and resolve complex dealer inquiries and disputes, frequently via phone, while maintaining high customer satisfaction
Training & Representation: Complete required annual training and represent AP Equipment Financing at industry tradeshows as needed
Qualification
Required
5+ years of account management experience within dealer floor plan financing
Proficiency in Microsoft Office
Ability to manage multiple priorities and deadlines in a structured, process-driven environment while remaining adaptable
Strong interpersonal skills with the ability to collaborate effectively across internal teams and external partners
Preferred
Familiarity with Solifi
2 years of dealer floor plan financing experience
1 year of experience with Solifi
Benefits
Paid Time Off: Up to 5 weeks of vacation, 52 hours of paid sick leave, and 10 paid holidays
Medical (PPO & HDHP), HSA, dental, and vision plans, plus life, short-term disability, long-term disability, and accident insurance
401(k) with employer match up to 3%
Stipends for mobile devices, internet, and home office setup
Tuition reimbursement for pre-approved continuing education
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Company
AP Equipment Financing
AP Equipment Financing funds commercial equipment for small businesses all over the United States.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Enbom, CLFP
CEO
Nick Fong, CLFP
Chief Technology Officer
Company data provided by crunchbase