America's Thrift Stores · 1 day ago
Manager of People and Culture Operations - Birmingham, AL (Hybrid)
Irondale, AL
Full-time
Hybrid
Senior Level, Lead/Staff
$90K/yr - $90K/yr
10+ years expAmerica's Thrift Stores is a company dedicated to positively impacting the environment and communities through its operations. The Manager of People and Culture Operations will oversee multistate payroll, benefits administration, and compliance while collaborating with internal leaders on initiatives related to employee engagement and wellness programs.
Consumer ElectronicsFashionRetailSecondhand Goods
Responsibilities
Lead and coach direct reports, ensuring accurate daily operations and adherence to regulatory requirements and ensure plans are administered in full compliance with regulatory standards
Ensure all Benefit Plans are accurately configured in the HCM system and oversee the annual open enrollment process
Participate in benefit plan selection by collaborating with the healthcare broker and guiding the team member responsible for building benefit data in the HCM system
Maintain ongoing communication with the healthcare broker to troubleshoot issues and support continuous plan administration
Serve as the administrator for Ceridian/Dayforce HCM, including troubleshooting, system configuration updates, and managing tasks and workflows across modules
Lead the annual 401(k) audit process and ensure timely and accurate submissions
Proactively analyze and improve People & Culture operational processes, recommending optimizations, standardization, and tool enhancements
Develop, implement, roll out, and audit People & Culture Operations policies and procedures
Partner with key stakeholders, including P&C Business Partners, Payroll, Legal, Talent Acquisition, Compliance, management, external auditors, Planning & Analysis and Benefits to ensure accurate employee data management
Oversee the onboarding process for all new hires as well as processing status change requests
Act as a subject matter expert on Dayforce, specifically in template management and P&C-related modules
Review offer letters and offer packages to ensure accuracy and consistency across the organization
Monitor, analyze, and report key People & Culture metrics on a regular basis
Ensure company-wide compliance with all state, federal, and internal employment laws and requirements, including I-9 and E-Verify, labor law postings, child labor certificates, EEO-1 reporting, ACA, 1095-C, PCORI 720, Medicare Part D, COBRA, benefits documentation, adverse action processes, and W-2 reporting
Maintain and update organizational charts across all sites
Lead the development of departmental business plans and annual budget preparation for People & Culture Operations
Research, benchmark, and recommend competitive compensation and incentive programs to support talent attraction and retention
Monitor and maintain internal P&C systems, including shared inboxes and databases
Review, approve, and adjust departmental budgets as needed
Oversee the benefits invoice audit process throughout the fiscal year to ensure accuracy and reconciliation
Perform other related duties as assigned
Qualification
Required
You have a demonstrated ability to collaborate with others
You have an amazing track record of positive results
You have amazing time management skills and love to multitask
You are at least 18 years old and ready to join our team
Ten (10) or more years of progressive Human Resources experience, including exposure to payroll, benefits, compensation, compliance, and HRIS
Proven ability to exercise sound judgment and assess organizational risk while aligning decisions with business priorities
Exceptional written and verbal communication skills, with the ability to convey complex information clearly to diverse audiences
Strong critical thinking, analytical, and problem-solving abilities
Demonstrated expertise in multistate employment laws, regulatory compliance, and HR best practices
Experience managing and developing high-performing HR teams
Advanced proficiency with HCM/HRIS platforms (Dayforce preferred), including system configuration, data integrity, and reporting
Strong project management skills with the ability to lead initiatives, meet deadlines, and manage competing priorities
High level of integrity, confidentiality, and professional discretion
Ability to build strong cross-functional partnerships and influence at all organizational levels
Demonstrated ability to drive process improvements and implement scalable HR solutions
Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting
Successful completion of background check, motor vehicle check, and drug screen
Preferred
Professional Human Resources certification (PHR, SPHR, SHRM-CP, SHRM-SCP)
Benefits
EVERY employee is bonus eligible after 90 days!!
Employee discounts
Growth opportunities
Help others through our charity partners
Save the environment!
Company
America's Thrift Stores
America's Thrift Stores is a retail company providing furniture, electronics, and used clothing.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-15Private Equity
Leadership Team
Ken Sobaski
CEO
Recent News
2025-09-25
2025-07-28
2025-03-19
Company data provided by crunchbase