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NEOGOV · 2 days ago

Business Analyst – Data Integrity Program

Olympia, WA

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $112K/yr

4+ years exp

The Administrative Office of the Courts (AOC) is seeking a Business Analyst for the Data Integrity Program. In this role, you will ensure the accuracy and reliability of court data across Washington State, analyzing data quality issues and collaborating with technology teams to design solutions that improve data integrity.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Analyze and interpret data for quality assurance and reporting, identifying patterns and trends

Query and evaluate databases, performing in-depth research on complex applications and systems

Collaborate with stakeholders to understand business needs, processes, and expectations for data quality standards

Translate business requirements into user stories, use cases, acceptance criteria, and maintain documentation

Act as a liaison between business and technical teams to ensure requirements are clearly defined and implemented

Review test results to confirm acceptance criteria and recommend enhancements to court business processes

Develop and maintain requirements traceability matrices for effective requirement management and reuse

Prioritize tasks, manage time effectively, and deliver high-quality work within deadlines

Qualification

Data quality analysisBusiness analysisRequirements gatheringDatabase queryingMicrosoft 365 proficiencyCommunication skillsProblem-solving skillsTeam collaboration

Required

Eight (8) years of information technology experience, which includes three (3) years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs

Associate degree in computer science, information systems or related technical/business discipline and six (6) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs

Bachelor's degree in computer science, information systems or related technical/business discipline and four (4) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs

Master's degree in computer science, information systems or related technical/business discipline with one (1) year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs

Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices

Preferred

Understanding of the Washington State judicial system, including the jurisdictional limits and responsibilities of each level of court, and the roles and responsibilities of judicial staff and related justice partners

Experience with Washington's Courts of Limited Jurisdiction and/or Superior Courts

Experience with operating Washington Court's case management systems (JIS/DISCIS, SCOMIS, Odyssey) a plus

Proficient in writing queries and querying data

Proficient in preparing accurate written documentation related to business processes and court business operations, issue resolution, and other written communication

The ability to articulately deliver information and solutions related to business processes and court business operations in person, phone, or online meeting

Demonstrated ability in and aptitude for planning, requirements elicitation and managing requirements for complex solutions

Ability to plan and organize assignments to create timely, accurate work products

Ability to work efficiently, remain focused, and handle interruptions effectively

Expertise in, and aptitude for, presentation, interpersonal, written and oral communication when communicating with business and technical audiences

Strong written and communication skills

Proficient in utilizing Microsoft 365 products, including Teams, Outlook, Word, OneNote, PowerPoint, and others, with expertise appropriate to the responsibilities of the role

Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust