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Anywhere Real Estate Inc. · 4 days ago

Customer Service Specialist Property and Casualty - US Based Remote

United States

Full-time

Remote

New Grad, Entry Level

$25/hr - $27/hr

Anywhere Real Estate Inc. is a leading independent provider of personal lines of insurance. The Customer Service Specialist is responsible for delivering exceptional service to policyholders, handling inquiries, processing payments, and supporting the agency’s retention and growth goals.

Commercial Real EstateInsuranceProperty ManagementReal EstateReal Estate Brokerage

Growth Opportunities

Responsibilities

Respond to customer policy inquiries via phone, email, and other communication channels

Collect and process payments accurately and in compliance with agency standards

Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities

Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues and provide updates

Quote and sell insurance policies across multiple lines, ensuring compliance with state regulations and agency guidelines

Assist with remarketing efforts to retain customers and improve satisfaction

Complete administrative duties, including data entry, document management, and updating customer records in agency systems

Collaborate with team members to meet service level agreements and retention goals

Qualification

Insurance licenseCustomer service experienceAgency management systemsSales aptitudeCommunication skillsMultitasking abilityAttention to detailTeam-oriented