Sun Valley Landscaping · 2 weeks ago
Director of Landscape Operations
Sun Valley Landscaping is seeking a Director of Landscape Operations to lead their Landscape Division with precision and accountability. This role focuses on driving operational excellence, maintaining gross margin performance, and ensuring superior experiences for both clients and employees.
Responsibilities
Provide LMA (leadership, management, and accountability) for the Landscape Operations, Project Manager, and Project Admin roles to develop a market leading team
Establish and maintain divisional service standards, safety practices, and operating cadence
Collaborate with peers and executives to resolve operational and cross-functional challenges
Drive divisional KPIs, weekly/monthly scoreboards, and gross margin accountability
Model company policies and core values while fostering trust and culture across teams
Own and manage the division’s annual budget of $3.5M in 2026
Accountable to training, safety compliance, equipment standards, and quality expectations
Owns the landscape client satisfaction outcomes by providing superior experience and quality
Maintain scheduling discipline for project planning, materials staging, and installation readiness
Lead weekly division meetings and over/under reviews
Partner with PM and support teams to manage budgets, materials, and workflows
Ensure accuracy of Aspire templates, production rates, and materials lists
Leadership position in winter operations (snow removal operations)
Develop and oversee efficient weekly and monthly crew schedules
Align staffing capacity and labor planning with throughput targets
Lead pre-construction meetings ensuring seamless sales to production handoff
Serve on leadership team attending weekly, monthly, annual meetings
Build trust and accountability within teams
Coach managers and crew leaders for growth and performance
Collaborate with Sales/Design, HR, and Fleet teams for seamless execution
Owner of vendor relationships, including sourcing, cost negotiation, and quality control
Lead hiring, onboarding, and performance management with HR support
Gross margin achievement for the Landscape Division
Throughput and efficiency goals (total budgeted hours for season)
Employee and customer Net Promoter Scores (NPS)
Safety compliance and incident reporting
Team engagement and retention of key roles
Qualification
Required
Bachelor's degree in construction management, horticulture, landscape operations, or related field
10+ years in landscaping, construction, or field operations with leadership experience
Proven ability to lead systems and people to achieve results
Strong knowledge of budgets, KPIs, forecasting, and crew utilization
Ability to pass credit, background, and drug screening
Preferred
Proficiency with Aspire, Microsoft 365, and scheduling platforms
Benefits
Profit-sharing bonus potential
Health & dental (50% company-paid)
Vision
Life
Short/long-term disability
Paid holidays and PTO
Parental and bereavement leave
Simple IRA with company match
Wellness reimbursement and cell phone stipend
Fridays off in January and February
Yard and service discounts for immediate family
Positive, hardworking, and fun culture