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Fox Rothschild · 1 day ago

Litigation Client Service Specialist (Legal Administrative Assistant)

Oklahoma City, OK

Full-time

Onsite

Senior Level

5+ years exp

Fox Rothschild is a law firm seeking a Litigation Client Service Specialist to provide legal administrative support to attorneys. The role involves managing client interactions, preparing legal documents, and ensuring effective communication within the team.

Business IntelligenceConsultingLaw EnforcementLegal

No H1B

Responsibilities

Provide superior client service by answering and screening calls in a courteous and timely manner and providing other client assistance when needed

Work closely with attorneys and clients to ensure seamless transfer of information

Facilitates the management of client specific data to enhance the overall approach to dedicated interactions

Manage workflow of assigned tasks and projects, prioritizing incoming tasks to meet deadlines and coordinate with other support services to complete work

Manage attorney calendars and assist in meeting deadlines, coordinate attorney and/or client travel arrangements and collaborate with the client regarding same

Prepare legal documents, memoranda, and correspondence from draft or dictated text

Create, edit, format, and proofread documents, spreadsheets and presentations with the highest level of accuracy and attention to detail

Assist multiple attorneys as primary assignment and provide additional support, back‐up, and PTO coverage for the CSS assigned to the team

Transmit legal documents, memoranda, and correspondence to clients, witnesses and court officials by electronic filing, fax, email, mail and/or messenger

Process new business requests by working closely with the New Business Intake Team by opening new matters; preparing and reviewing conflicts submissions; close matters; and create and maintain client case files using appropriate recordkeeping software

Calendar all critical deadlines and other dates requiring action into a calendaring database and ensure accurate calculations; maintain and manage these deadlines

Work proactively with Legal Team Assistants to accomplish tasks

Collaborate with resources, including Attorney Resource Center, as appropriate to complete projects and tasks

Adhere to all firm policies, procedures, standards and guidelines while maintaining confidentiality

Other related duties, as assigned

Qualification

Oklahoma court filing proceduresLegal document preparationMS Office SuiteKeyboarding skills 60 wpmClient service skillsJudgmentCommunication skillsInterpersonal skillsConfidentialityInitiative

Required

Associate's Degree preferred; Bachelor's Degree a plus; applicable work experience may be considered in lieu of a degree

Minimum of five (5) years related experience at a law firm or legal or corporate department required

Strong experience in Oklahoma local and state electronic court filing procedures required

Ability to effectively gather and summarize data for reports, find solutions to various administrative problems and prioritize work

Working knowledge of Oklahoma state and local court filing procedures and federal court rules

Must exhibit a high degree of initiative in managing multiple priorities simultaneously in a fast-paced, high-pressure, deadline-driven and detail-oriented work environment utilizing excellent judgment, initiative, decision-making skills and the ability to work independently

Excellent verbal and written communication skills

High level of inter-personal skills required to handle sensitive and confidential situations

Position requires a highly professional demeanor and appearance including possessing poise, tact and diplomacy

Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts

Proven proficiency using legal terminology and experience working in related practice area(s)

Experience with court/administrative related agency filings and meeting related deadlines

Possess a high level of proficiency using a variety of office equipment including personal computer, telephone, transcription equipment, printer, and copier

Keyboarding skills of 60 wpm or higher required

Must have intermediate-level working knowledge of the MS Office Suite including Outlook, Word, Excel and PowerPoint