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BlueCross BlueShield of South Carolina · 1 day ago

Retail Center Supervisor - Columbia, SC

Columbia, SC

Full-time

Onsite

Mid Level

3+ years exp

BlueCross BlueShield of South Carolina is seeking a Retail Center Supervisor to assist the Retail Manager by driving sales and mentoring staff. The role involves providing retail and outside sales support for health and ancillary insurance products, coaching team members, and executing marketing initiatives to enhance community engagement and brand awareness.

Financial ServicesHealth CareHealth InsuranceInsuranceMedical

Responsibilities

Provides retail and outside sales support for customers of health and ancillary insurance products. Analyzes prospective customer needs and matches appropriate company products and services. Generates and acts upon leads for new sales and the sales of replacement and add-on products. Tracks, analyzes, and reports on Retail Center performance

Coaches and trains staff to strengthen skills and empower team members to meet individual and collective sales goals. Defines and communicates criteria to achieve high performance service. Serves as backup to the Retail Manager

Participates in community activities and in local organizations to provide education and service. Supports local presence organization and association integration to assist and leverage relationships for BCBSSC community

Develops and Executes marketing plans to generate traffic, support membership, and create positive brand awareness. Serves as point of contact for the Marketing team in activating monthly Health Fairs and sponsored events. Works closely with marketing and local leadership to support regional business objectives

Qualification

Retail sales experienceHealthcare sales experienceMarketing campaign executionMicrosoft OfficeAnalytical skillsLeadership skillsCustomer service skillsPresentation skillsCommunication skillsNegotiation skills

Required

Bachelor's degree

4 years job related work experience or Associate's and 2 years job related work experience

3 years retail or healthcare sales/service experience

Ability to plan, develop, and execute marketing campaigns and meet sales goals

Demonstrated sales team motivation skills

Ability to work independently, prioritize effectively, and make sound decisions

Good judgment skills

Demonstrated leadership, customer service, presentation, and organizational skills

Demonstrated verbal and written communication skills

Analytical or critical thinking skills

Ability to persuade, negotiate, or influence others

Ability to direct, motivate, and assess performance of others

Microsoft Office proficiency

Department of Insurance Licensure must be obtained within 60 days of hire in state employed

Licensure must be maintained while in job

Other licensures and certifications may be required and maintained by specific areas

Benefits

Subsidized health plans, dental and vision coverage

401K retirement savings plan with company match

Life Insurance

Paid Time Off (PTO)

On-site cafeterias and fitness centers in major locations

Wellness program and healthy lifestyle premium discount

Tuition assistance

Service recognition

Employee Assistance

Discounts to movies, theaters, zoos, theme parks and more

Company

BlueCross BlueShield of South Carolina

Glassdoor3.6

For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.

Founded in 1946

Columbia, South Carolina, USA

10001+ employees