Apply on Employer Site

Westlake Ace Hardware · 1 day ago

Warehouse Fulfillment Manager

Overland Park, KS

Full-time

Onsite

Mid Level

$50K/yr - $65K/yr

Westlake Ace Hardware is one of the largest hardware retailers in the United States, and they are seeking a Warehouse Fulfillment Manager to oversee the operations of their Commercial Fulfillment Center. This role involves managing fulfillment center operations, coordinating with store managers to drive sales, and leading the fulfillment team to ensure customer satisfaction.

E-CommerceHardware

Responsibilities

The Commercial Fulfillment Center Supervisor is knowledgeable about and capable of working within existing Westlake systems. Critical to the success of this position, are a clear understanding of product ordering, receiving, special sourcing, inventory management, maintaining minimum presentations, filling and delivering larger volume sales orders

In cooperation with the Business Development Manager and stores, the Commercial Fulfillment Center Supervisor will manage the correct ringing of sales to any store which owns an account that is being fulfilled through the Fulfillment Center

The Commercial Fulfillment Center Supervisor will be responsible for all Fulfillment Center operations including handling all incoming orders, picking, packing and delivering of product to customer sites along with reordering and restocking product as needed

The Commercial Fulfillment Center Supervisor will assist in the recruitment, hiring, training and leading the Fulfillment Center team

Sales growth and account development will be a natural by-product of the fulfillment center activities. Commercial Fulfillment Center Supervisors will coordinate with all store General Managers and their teams along with the Business Development Manager to grow sales based on realization of sales opportunities

Commercial Fulfillment Center Supervisors will have regular and direct contact with commercial customers via phone, email, online, deliveries etc. This contact will serve as a conduit to grow sales based on customer needs and the overall demand cycle of these customers

Perform other related duties and special projects as assigned

Qualification

Inventory managementRetail operationsSales growthTeam leadershipCommunication skillsPC skillsNegotiation skillsConflict resolutionAttention to detail

Required

High School or GED equivalent required

Understanding of retail operations, inventory management and business fundamentals

Refined interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities

Able to foster teamwork and collaboration

Can motivate others both internal and external to perform enthusiastically

Must have excellent communication, written and verbal, and attention to detail and follow up

Excellent PC skills including knowledge of Excel, Word, PowerPoint & Outlook

Ability to work independently with little or no supervision

Ability to work flexible hours

Must have excellent follow through habits and professionalism

Valid driver's license and good driving history

Travel as required

Standing, walking, lifting (up to 50lbs.) and climbing

Benefits

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Company

Westlake Ace Hardware

About Westlake Ace Hardware: Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.

Founded in 1905