Gallagher · 2 days ago
Client Service Manager I
Glendale, CA
Full-time
Onsite
New Grad, Entry, Mid Level
$55K/yr - $82K/yr
0+ years expGallagher is a company that helps clients face risk with confidence, providing a client-centric suite of consulting tools and advanced data analytics. They are seeking a Client Service Manager who will manage day-to-day account management and support senior staff in meeting client needs to retain and grow a profitable book of business.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
Assist Senior Client Service Manager or Client Service Executive with day-to-day coverage questions and contract reviews
Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion
Answer client questions on applications and requested renewal information
Communicate and maintain good working relationships with markets
Assist in preparing renewal strategy documents and proposals
Prepare and/or check market submissions
Analyze quotes from carriers and negotiate terms and conditions
Responsible for binding of renewal coverage and the accuracy of programs that are bound
Process certificates, endorsements, invoices, policies, endorsements, and audits
Responsible for certificates, endorsements, audits, invoicing, and policy checking
Provide a high level of day-to-day technical support to the team
Ensure that all documentation is received on a timely basis and is accurate
Manage policy and endorsement follow up system, including maintaining reminder system
Prepare proposals and presentations to existing clients and prospective new clients
Navigate carriers’ web sites to obtain endorsements, loss runs, renewal policies, and invoices
Communicate with markets for renewal policies, endorsement requests, and invoices
Assist other team members to balance workloads when needed
Provide backup for other team members during their absence
Undertake various duties as assigned
Qualification
Required
Commercial (property/casualty) insurance knowledge and experience managing client relationships
Current Property and Casualty License
Bachelor's degree with 0+ years client service management experience-OR-High School degree/GED with 3+ years client service management experience
Strong technical property and casualty knowledge
Background in account management, servicing, placement and negotiation of property and casualty coverages
Ability to solve problems and think independently
Strong written and verbal communication skills
Ability to pay attention to detail while working under pressure
Ability to organize, prioritize, monitor and control workflow, with close attention to deadlines
Be energetic/have a sense of urgency
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
Life Insurance International
2026-01-07
2025-12-04
2025-11-19
Company data provided by crunchbase