Magnify · 2 days ago
Customer RevOps Implementation Manager
Magnify.io is an AI-powered post-sales customer-success orchestration platform. As a Customer RevOps Implementation Manager, you will ensure new customers are successfully onboarded by managing the post-sales onboarding and revenue-operations alignment process, collaborating with various teams to ensure accurate system configurations and data readiness.
Artificial Intelligence (AI)Machine LearningSoftware
Responsibilities
Lead Customer Onboarding : Drive discovery with customers’ RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success
Align Revenue Operations : Translate RevOps use cases into implementation plans, aligning Magnify to each customer’s revenue reporting logic, forecasting strategy, and segmentation rules
Configure & Troubleshoot Systems : Collaborate with backend developers to triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies
Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting
Refine Processes : Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams
Customer Advocacy : Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows
Qualification
Required
4–6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms
Strong RevOps background with direct forecasting and revenue-metrics experience
Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight
Ability to read and troubleshoot SQL queries (basic query writing a plus)
Familiarity with APIs, authentication methods (OAuth, token-based), and modern data integration tools (Airbyte, Fivetran, Census, etc.)
Strong project-management skills to coordinate multiple stakeholders and meet milestones
Preferred
Experience at an early-stage startup is a plus
Benefits
Full benefits package
Generous stock-option grant
Company
Magnify
Magnify is a post-sales orchestration platform that uses AI and machine learning to optimize and automate the customer lifecycle.
H1B Sponsorship
Magnify has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Early StageTotal Funding
$12MKey Investors
Madrona
2024-02-23Series Unknown· $6M
2021-11-01Seed· $6M
Recent News
2025-07-22
Company data provided by crunchbase