Service Admin jobs in United States
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All Roads · 1 week ago

Service Admin

All Roads Vermeer in Simpsonville is hiring a Service Administrator to be the central point of communication for repair activities—linking customers, technicians, and the Service team. This role is focused on customer service, detail orientation, and managing work orders accurately and on time.

AutomotiveRetailTransportation
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Responsibilities

Provide administrative support to the Service Manager
Schedule appointments and assist in generating customer estimates
Open, document, and maintain repair/service orders accurately
Serve as the primary customer contact; manage expectations and timelines
Make progress calls/emails regarding changes to estimates or pickup times
Build strong relationships that encourage retention and referrals
Perform other duties as assigned

Qualification

Administrative skillsCustomer serviceCommunication skillsAttention to detailHeavy equipment experience

Required

Strong administrative skills and attention to detail
Excellent written and verbal communication
Customer-service mindset; able to manage multiple priorities

Preferred

Experience with heavy-duty/heavy equipment environments is a plus

Benefits

Medical, dental, vision, disability, and life insurance (available the 1st of the month after 30 days)
401(k) with company contribution
Paid time off and company-paid holidays
Tuition reimbursement program
Employee referral bonus program
Flexible schedule—no nights or weekends

Company

All Roads

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All Roads is a holding company that represents retail and commercial services enterprises.

Funding

Current Stage
Late Stage

Leadership Team

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Andy Franklin
CEO
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Ben Fenlon
COO
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Company data provided by crunchbase