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GitLab · 2 days ago

Solutions Architect - California

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $194K/yr

GitLab is an open-core software company that develops an AI-powered DevSecOps Platform used by over 100,000 organizations. The Solutions Architect will serve as a trusted advisor to customers, guiding them through their digital transformation journeys and ensuring successful platform adoption while collaborating with various teams to meet technical and business needs.

Cloud SecurityDeveloper ToolsDevOpsOpen SourceSaaS

Comp. & Benefits

Responsibilities

Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle

Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments

Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion

Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates

Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment

Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning

Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners

Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team

Qualification

DevSecOpsCloud computingTechnical pre-salesGitLabContinuous integrationContinuous deploymentCustomer empathyMotivation for growthTechnical communicationRelationship building

Required

Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation

Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows

Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases

Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams

Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments

Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers

Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing

Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields