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WaFd Bank · 1 day ago

Branch Manager

Prescott Valley, AZ

Full-time

Onsite

Mid, Senior Level

$60K/yr - $79K/yr

WaFd Bank is a financial leader serving consumers and business clients across nine Western states. The Branch Manager is responsible for managing all aspects of a retail branch’s success, including developing strategies to expand the client base and ensuring high levels of customer satisfaction.

BankingFinanceFinancial Services

Responsibilities

Develop strategies to expand the consumer and small business client base

Create and execute strategies to develop branch staff collectively and individually

Meet production goals by coaching, motivating, mentoring, and providing feedback to staff

Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders

Make out-of-office calls to businesses, community organizations, and referral sources

Optimize operational effectiveness and profitability to enhance shareholder value

Communicate clearly with staff and clients verbally, over the phone, and via video chat

Ensure high level of customer satisfaction through the delivery of excellent service

Participate and support skill advancement in yourself and others

Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations

Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service

Qualification

Branch managementSales experienceClient relationsMicrosoft Office proficiencyOrganizational skillsAnalytical skillsCommunication skillsTeamworkIntegrity