Global Business Ser. 4u · 2 weeks ago
Policy and Quality Assurance Lead
Virginia, United States
Contract
Hybrid
Senior Level, Lead/Staff
10+ years expGlobal Business Ser. 4u is seeking a Policy and Quality Assurance Lead to ensure Keystone’s future-state processes align with Booz Allen policies. The role involves evaluating policy impacts, supporting design decisions, and providing oversight for testing and cross-system data validation.
Responsibilities
Conduct an enterprise-wide review of existing company policies and SOPs impacted by Keystone. As output of the review, create and maintain the Keystone Policy Impact Register – a living document that tracks which policies require updates, approvals, or training
Identify obsolete, conflicting, or duplicative policies and coordinate updates or retirements with Enterprise Operations. In collaboration with respective policies and/or process owners, draft or revise policies, procedures, and process maps to align with standardized S2P and CLM workflows enabled by Infor and Icertis. Collaborate with the Change Management Lead to communicate policy changes and update employee training materials
Develop and oversee the testing strategy (SIT, UAT, regression) across all systems. Author and oversee execution of test cases tied to compliance, financial accuracy, and system integrations
Validate workflows during integration testing. Track defects and support remediation. Validate cross-system data and accounting accuracy during end-to-end testing. Maintain traceability between requirements, design decisions, and testing outcomes. Support readiness assessments and milestone reviews
Qualification
Required
Bachelor's degree in business administration, Quality Management, or a related field
10+ years of experience in policy analysis and quality assurance within complex systems
Strong knowledge of regulatory compliance and industry standards (ISO 9001, CMMI, ITIL)
Extensive experience authoring master test strategy/plan and detailed test scripts to ensure thorough validation of system functionalities and requirements
Proven track record in authoring and revising corporate policies and procedures
Excellent analytical and writing skills; ability to translate business process changes into actionable policies
Strong stakeholder management and communication skills — able to influence both executives and cross-functional teams
Demonstrated success in leading quality assurance efforts and driving continuous improvement initiatives
Preferred
CPA, CGFM, CISA, or PMP certification
Prior experience in supply chain modernization effort
Prior involvement in Business Process Re-Engineering (BPR) initiatives
Familiarity with Supplier Exchange portals and flow-down requirements
Demonstrated success leading cross-functional policy harmonization efforts
Company
Global Business Ser. 4u
Global Business Ser.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase