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Pyramid Consulting, Inc · 1 day ago

Field Service Technician

Cherry Hill, NJ

Contract

Onsite

Mid, Senior Level

$20/hr - $21/hr

5+ years exp

Pyramid Consulting, Inc. is a leading IT Industry company seeking a Field Service Technician for a contract-to-hire opportunity in Cherry Hill Township, NJ. The role involves providing technical support, troubleshooting hardware and software issues, and maintaining network infrastructure while ensuring efficient asset management.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Technical Support & Troubleshooting

Diagnose and resolve hardware, software, and connectivity issues

Provide on-site technical support for staff and end users

Perform break/fix support for laptops, desktops, printers, and servers

Installation & Maintenance

Install, configure, and maintain hardware and software

Perform quarterly preventative maintenance (some after-hours required)

Support rollout and upgrade projects

Networking & Cable Management

Terminate, test, and replace network cabling (Cat5, Cat6, Cat7)

Perform rack-and-stack activities and smart-hands network support

Organize and manage cable layouts for optimal performance

Training & Documentation

Train staff on new systems and technologies

Maintain accurate documentation of support requests, configurations, and resolutions

Asset & Inventory Management

Track and manage hardware, software licenses, and inventory levels

Assist with asset audits and lifecycle management

Security & Infrastructure

Maintain secure and efficient network infrastructure

Support online ordering and delivery platforms

Qualification

CompTIA A+Break/Fix SupportNetwork CablingIT SupportHardware TroubleshootingDesktop SupportPrinter SupportCable ManagementRackStackCustomer serviceProblem-solvingOrganizational abilities

Required

5+ years of relevant IT field experience

Candidates with 1+ year of experience will be considered if CompTIA A+ certified

Strong knowledge of computer hardware, software, and networking

Hands-on experience with: Break/fix troubleshooting

Network cabling and termination

Rack-and-stack and cable management

Ability to lift up to 50 lbs

Ability to use a ladder (up to 10 ft reach)

Light contractor work (drilling, mounting hardware to walls/countertops)

Excellent customer service and communication skills

Strong problem-solving and organizational abilities

Reliable transportation and valid driver's license

Must complete client-specific training and pass certification exam

Preferred

CompTIA A+ (required or strongly preferred)

CompTIA Network+ (preferred)

Equivalent experience (5+ years) may substitute for certifications

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

Glassdoor4.2

Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

Founded in 1996

Alpharetta, Georgia, USA

5001-10000 employees

https://pyramidci.com/

H1B Sponsorship

Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (178)

2024 (112)

2023 (95)

2022 (62)

2021 (50)

2020 (117)