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Con Edison · 1 day ago

Sr Systems Analyst QE Technology Manager IT Solutions Delivery (Network Management Systems)

New York, NY

Full-time

Onsite

Mid, Senior Level

$95K/yr - $130K/yr

4+ years exp

Con Edison is seeking a highly motivated and experienced Sr Systems Analyst QE Technology Manager to lead the testing efforts of Outage Management Systems (OMS). This role is responsible for establishing quality engineering strategies and practices, managing a team of testers, and ensuring OMS solutions meet performance and reliability requirements.

Utilities

Growth Opportunities

Responsibilities

Build and maintain expert-level knowledge of the Outage Management Systems (OMS) with a specific focus on a Network Management System (NMS) product area

Ensure OMS projects adhere to TCoE established standards and best practices

Coordinate with vendors, developers, business stakeholders to define test requirements and acceptance criteria

Manage a team of testers/contractors, tracking project metrics, reducing defects, and fostering collaboration between OMS support teams and business units

Provide leadership in adopting TCoE defined standardizations, best practices, tools, templates, Gen AI solutions

Manage a team to develop and execute comprehensive test plans, strategies, and scripts (both manual and automated) for the OMS programs

Lead Testing activities for OMS applications, including functional, regression, integration, performance and User acceptance testing

Collaborate closely with vendors, developers, business analysts and support teams to reproduce and resolve issues

Oversee testing of integrations with GIS, SCADA, AMI, CC&B and Work Management Systems

See through the successful QE process standardization, tools standardization, resource standardization and testing service protocol development and execution of selected projects under the TCOE umbrella

Define and track TCoE testing KPIs, milestones and metrics in close partnership with the team

Focus on reducing defects across the selected OMS projects, emphasizing testers' understanding of business operations

Serve as a primary TCoE Application / functional lead enhancing testers' business understanding through collaboration with SMEs and business units

Collaborate with operations and IT teams to validate system performance during planned outages. Upgrades, emergency simulations

Maintain documentation of test plans, cases, scripts and results for audit and compliance purposes

Support disaster recovery and failover testing to ensure system resilience

Foster staff development, recommend technical training, and provide skill-building feedback for junior team members

Perform other related tasks and assignments as required

Qualification

Outage Management Systems (OMS)Network Management Systems (NMS)Quality EngineeringAutomation TestingAI IntegrationDatabase Query OptimizationProject ManagementCoachingTeam LeadershipEffective CommunicationProblem SolvingMentoringPresentation Skills

Required

Bachelor's Degree and 4+ years of working experience in supporting IT application infrastructure of a large user base, focused on Software/Quality engineering

Associate's Degree and 5+ years of working experience in supporting IT application infrastructure of a large user base, focused on Software/Quality engineering

Motivated to learn and contribute to initiatives that integrate automation AI capabilities

Ability to learn new technology as required for the job using documentation and other available resources

Experience leading Projects and teams

Familiarity of the various development technologies such as web applications, mobile technologies, thick clients etc

Familiarity with N tier architecture and emerging technologies and practices, e.g. Big Data/Analytics, Cloud (SaaS, PaaS), mobile, sensors (Internet of Things)

Familiarity with Outage Management Solutions Systems (OMS) or Electric utility domain knowledge

Working exposure with tools or frameworks that enable AI-assisted testing (for example, AI-based test case generation, defect prediction, or self -healing tests)

Must be comfortable and skilled at selling new processes and techniques. Must be able to communicate designs and give persuasive presentations

Ability to establish medium and long-term plans and priorities and estimate investment requirements

Must be flexible and able to work off-hours as required to support deployments, resolve production problems, or respond to corporate emergencies

Anticipate, identify and manage resolutions of critical obstacles

Able to act as a coach and mentor for assigned team members with the ability to transfer knowledge to various audiences

Experience with Sprint Planning, Backlog Refinement, Increment Planning, and Retrospectives

Driver's License Required

Preferred

Bachelor's Degree in Information Technology, Computer Science, Engineering, or business-related discipline and 8+ years of working experience in supporting IT application infrastructure of a large user base, focused on Software/Quality engineering

Ability to write and Optimize database queries to extract and manipulate data efficiently

Someone with Scrum Certification and Scrum project management

Experience designing, developing, implementing technologies in one or more domains, e.g., applications or data