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Chubb · 1 day ago

ESIS Claims Representative, AGL

Overland Park, KS

Full-time

Onsite

Entry, Mid Level

2+ years exp

Chubb is a world leader in insurance, providing a range of services globally. ESIS is seeking an experienced Auto, General & Liability (AGL) Claims Representative who will handle and maintain all AGL claims, ensuring prompt and equitable settlements under the guidance of a supervisor.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Under limited supervision, Receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy’s obligation to the insured depending on the line of business

Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information

Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal

Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company’s obligation to the insured under the policy contract

Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc

Sets reserves within authority limits and recommends reserve changes to Team Leader

Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions

Prepares and submits to Team Leader unusual or possible undesirable exposures

Assists Team Leader in developing methods and improvements for handling claims

Settles claims promptly and equitably

Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims

Informs claimants, insureds/customers or attorney of denial of claim when applicable

Qualification

Claims handling experienceCoveragesAuto liability cost containmentAnalytical skillsNegotiation skillsCustomer serviceInterpersonal skillsCommunication skillsProblem solving ability