TransPerfect · 2 days ago
Digital Account Manager
Denver, CO
Full-time
Hybrid
Mid, Senior Level
4+ years expTransPerfect is a company focused on client retention and account growth through exceptional service. The Digital Account Manager is responsible for managing client relationships, executing digital marketing campaigns, and ensuring client objectives are met with measurable success.
Language LearningService IndustryTranslation Service
Hiring Manager
Quintora McCoy
Responsibilities
Work alongside the client services team to manage clients withing the Digital Marketing space across services including but not limited to: SEO, Paid Media, Social Media, Content Creation, Content Marketing and more as relevant to the role
Manage a book of business corresponding to experience level, responsible for client retention and growth targets for the assigned respective book of business, with support and oversight from Manager(s)
Create of client facing documents including but not limited to proposals, Quarterly Business Reviews, and deliverables as required for client(s) and account(s) success
Brief and oversee execution of multiregional strategies by our global digital production teams, acting as liaison with client stakeholders and agency partners
Perform quality assurance of deliverables to ensure adherence to strategy and brief and guarantee optimal content/campaign performance
Proactively identify and track opportunities to grow assigned accounts, upselling additional digital marketing services to existing clients with support of manager(s)
Manage budgets and account health aligned to company metrics in collaboration with Production teams
Keep up to date on digital marketing trends, technologies and market leaders, and share this knowledge with colleagues and clients
Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
Qualification
Required
Superior written and spoken communication skills in English
Independent, self-motivated, results-oriented and dynamic with careful attention to detail
Exceptional problem solving and critical thinking skills
Ability to work effectively under pressure to meet tight deadlines and challenging goals
Basic accounting, financial tracking of client budgets
Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
Willingness to travel to offsite client or sales meetings as appropriate
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Comfortable in client calls, meetings and presentations as an active contributor and/or leader of calls/meetings
Familiarity with digital marketing practices, and continued evolutions in in Search Marketing, Content Marketing, Social Media Marketing and other digital marketing areas as relevant
Experience managing a book of business with financial targets, and budgeting marketing/media plans
Experience writing and explaining project briefs to multi-dimensional teams across digital marketing channels
Minimum Bachelor's degree or its equivalent in marketing, communications, journalism or other related
Minimum 4 years of experience in digital marketing, with experience managing clients engaged in SEO programs
Minimum 3 years of digital marketing agency experience, preferably in a client facing role
Strong IT literacy, including proficiency in Microsoft Word, Excel and PowerPoint
Preferred
Experience managing and/or servicing international accounts/clients
Knowledge of a second language
Experience managing clients engaged in Paid Media, Social Media, GenAI, and other Digital Marketing programs
Vertical specialization in Life Sciences, Travel, Finance, and/or B2B
Experience working on new business initiatives and/or agency pitch teams
Experience managing Enterprise level clients
Company
TransPerfect
TransPerfect is a language services company offering multilingual translation and interpreting solutions to multinational businesses.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$875M2025-04-10Debt Financing· $425M
2019-06-20Debt Financing· $450M
Leadership Team
Jin Lee
Co-CEO
Phil Shawe
President & CEO
Recent News
2026-01-07
GlobeNewswire
2026-01-06
Essential Business
2025-11-14
Company data provided by crunchbase