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Verizon · 1 day ago

Asst Manager-Retail

Novato, CA

Full-time

Onsite

Mid Level

$42K/yr - $55K/yr

3+ years exp

Verizon is a company that connects people to what brings them joy, and they are seeking an Assistant Manager for their retail stores. In this role, you will inspire and lead a sales team to create exceptional customer experiences while managing store operations and driving sales targets.

Communications InfrastructureInternetInternet of ThingsMobileTelecommunications

Comp. & Benefits

Responsibilities

Leading your team by resolving customer issues and assisting with customer transactions

Inspiring, training, and coaching your team to deliver an exceptional customer experience

Identifying selling skill gaps, then creating and implementing development plans to help meet and exceed individual sales metrics and assigned quotas

Leading store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality)

Monitoring inventory by restocking shelves with product, maintaining device security and managing store cleanliness

Managing store merchandising and planogram compliance in accordance with company expectations

Completing store opening and closing activities

Qualification

Sales experienceCustomer serviceLeadershipCommunication skillsNegotiation skillsConflict resolutionTeam collaborationTime management

Required

Associate's degree or two or more years of work experience

Three or more years of relevant experience required, demonstrated through work experience and/or military experience

Willingness to work evenings, weekends and holidays

Willingness to work additional shifts, if necessary, typically during the summer months, November through December, and/or during peak vacation periods

Preferred

Demonstrated ability to drive positive results in a cohesive environment with individual commission structure

Demonstrated skill in negotiation and conflict negotiation and the ability to build trust and act as an influencer

Strong written and oral communication skills

Demonstrated ability to balance multiple, sometimes competing priorities in a fast-paced environment

Benefits

Best in class medical, dental, and vision

Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both

Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives

Five weeks of paid time off (vacation, holidays, and personal days)

8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)

Up to $8K per year in tuition assistance

Discounts up to 50% off on Verizon products and services

Additional employee discounts on attractions, automotive, travel, and more