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ZOLL Medical Corporation · 1 day ago

Network Engineer

Manchester, NH

Full-time

Hybrid

Mid Level

$75K/yr - $95K/yr

3+ years exp

Zoll Medical Corporation is dedicated to improving patient outcomes through innovative medical technologies. The Network Engineer will be responsible for handling IT issues for corporate operations in the US, providing support to employees, and ensuring compliance with IT regulations and procedures.

Health CareMedical DeviceSoftware

H1B Sponsor Likely

Responsibilities

Serve as the first point of contact for Itamar INC employees, seeking technical assistance over the phone or email

Perform remote troubleshooting through diagnostic techniques and pertinent questions

Determine the best solution and walk the employee through the problem-solving process. Follow-up and update employee about status and information

Direct unresolved issues to the Israel IT manager

Handle and maintenance of all IT equipment in the US (to include issuing and returning of employee’s computers)

Purchase IT equipment when needed

Assist with phone system, installation, maintenance and up-grades

IT support to the US team (software & hardware installment and configuration)

Record events and problems and their resolution in IT task system

Apply the company’s IT regulations & procedures and monitoring compliance

Keep all the IT software up to date especially security software

Responsible for communication solutions that involves IT

Report relevant IT issues to company’s IT manager

Qualification

WindowsNetworkingIT SupportAvaya phone systemsCustomer serviceCommunication skillsOrganizational skillsSelf-motivated

Required

BSc Degree (computer science) required

Proven experience as help desk or IT support for at least 3 years required

Professional knowledge and work experience with windows, office, networks, printers and IP telephony

Proven effective verbal, computer, written and presentation/communication skills

Ability to quickly adapt and respond to job, environmental, and industry changes

Strong customer service skills, with excellent written & verbal communication skills

Autodidact - can learn and gain new knowledge on his own

Must be able to communicate effectively & maintain professional conduct at all times

Organized, self-starter with the ability to handle several tasks and prioritize workload with minimal supervision

Able to work longer hours or after hours to support company needs if they arise

Preferred

Experience with Avaya phone systems a plus

Experience with servers handling - advantage

Company

ZOLL Medical Corporation

Glassdoor3.3

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies.

Founded in 2004

Pittsburgh, Pennsylvania, USA

1001-5000 employees

https://www.lifevest.zoll.com

H1B Sponsorship

ZOLL Medical Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (6)

2023 (8)

2022 (8)

2021 (2)

2020 (6)