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Lithia & Driveway · 1 day ago

Document Compliance Specialist

Dallas, TX

Full-time

Onsite

New Grad, Entry Level

$16.82/hr - $31.25/hr

Lithia & Driveway is a digital retail arm dedicated to making car ownership easy and enjoyable. They are seeking a Document Compliance Specialist who will act as the key link between the Driveway Care Center and customers for all paperwork processing, ensuring a seamless experience and compliance with all documentation requirements.

AutomotiveRetail

Responsibilities

Clearly communicates paperwork and processes to customer, including any follow up questions

Create and complete all deal related paperwork in DMS, bank approval systems and protection product systems (when applicable)

Transact paperwork with customers using digital tools where possible, and wet ink when necessary

Process all paperwork and ensure it meets the needs of the Business Office (including proof of delivery), state specific DMV and lender requirements

Scan / send all deal documentation to the Deal Posting team in the Regional Business Office or Dealership Accountant in a stand-alone business office

Work with Business Offices to track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding