Oshkosh AeroTech, LLC · 1 day ago
Field Service Technician
Texas, United States
Full-time
Onsite
Mid Level
3+ years expOshkosh AeroTech is a leading provider of aviation ground support products and services. This role is responsible for managing on-site project activities related to the assembly, installation, maintenance, and repair of passenger boarding bridges and other products, while ensuring high-quality project execution and customer satisfaction.
Airlines/Aviation
Responsibilities
Work closely with Customers, Sales, Engineering, and Manufacturing to install passenger boarding bridges
Resolve both technical issues and customer concerns
Perform equipment inspections on Oshkosh AeroTech products and produce comprehensive inspection reports to be delivered to customers
Conduct Operator, Maintenance, Preventative Maintenance, and various hands-on training courses for customers on all product lines
Identify and track parts required for installation or training, coordinate on site activities, communicate technical support and follow up with customer(s) to ensure satisfaction
Supervise, manage and provide technical guidance and direction to applicable parties (subcontractors, customers, etc.)
Inspect assembled, installed, or repaired equipment to verify conformance to company quality standards and governing specifications
Understand and manage field installation budget, on assigned projects, while utilizing cost effective measures to manage daily project activities and to resolve outstanding issues
Recommend product changes and drive necessary actions to improve equipment performance, product quality, and customer satisfaction
Attend on site meetings as Jetway’s representative to address technical issues, contract concerns, progress schedules and site related issues as they relate to our contracted scope of work on Aftermarket projects
Ability to work with mathematical concepts as they apply to the construction trades, Jetway’s engineering drawings, and the interpretation of outside engineering drawings as they apply to our installation work. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Knowledge of Microsoft Word, Excel, and ability to upload and download PLC/PC programs
Qualification
Required
High School Diploma or equivalent
Three (3) or more years of relevant experience
Ability to travel 70-80%
Ability to work with mathematical concepts as they apply to the construction trades, Jetway's engineering drawings, and the interpretation of outside engineering drawings as they apply to our installation work. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
knowledge of Microsoft Word, Excel, and ability to upload and download PLC/PC programs
Preferred
Ability to read, analyze, and interpret engineering drawings, electrical schematics, construction standards, technical procedures and contract requirements produced in the English language. Ability to write reports, business correspondence, and instructions in English. Ability to effectively present information and respond to questions from group contractors and customers
Previous Syteline experience
Company
Oshkosh AeroTech, LLC
Leveraging a global presence and decades of expertise, Oshkosh AeroTech™ delivers leading technology solutions and aftermarket customer care through a diverse range of brands, including LEKTRO®, JetAire®, JetPower®, AmpTek™, Jetway®, and more.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase