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Kharon · 1 day ago

Strategic Account Manager

District of Columbia, United States

Full-time

Onsite

Senior Level

5+ years exp

Kharon is a highly disruptive and innovative organization that navigates risk at the intersection of global security threats and international commerce. They are seeking a Strategic Account Manager to serve as the primary liaison for global clientele, focusing on nurturing client relationships and driving retention while identifying upsell opportunities.

AnalyticsBusiness IntelligenceComplianceRisk Management

H1B Sponsor Likely

Responsibilities

Serve as the primary point of contact for an assigned book of business, ensuring timely, proactive communication and acting as the trusted advisor and advocate for client needs and experiences

Nurture and strengthen client relationships by consistently delivering value, addressing evolving business needs, and strategically driving client satisfaction to support strong retention and identify upsell opportunities

Manage and close renewals for assigned clients

Identify and qualify upsell opportunities by developing a strong understanding of client needs and workflows, to present strategic solutions and expand Kharon's footprint within client organizations

Maintain an in-depth understanding of Kharon’s platform, its full range of features, advantages, and services, while cultivating key relationships and monitoring competitive risks

Conduct regular strategic business reviews with key accounts

Act as the principal conduit between clients and Kharon's diverse business divisions, guaranteeing unparalleled service and solutions

Develop and execute strategic account plans that capture client goals, organizational structures, and retention/growth strategies

Qualification

Account ManagementB2B ExperienceClient RetentionCompliance RegulationsGovernanceRiskComplianceClient ServiceCommunication Skills

Required

Bachelor's degree required, with a minimum of 5-7+ years of experience in Account Management or a closely related client-facing role, preferably in a high-growth B2B environment

Demonstrated success managing B2B data or software renewals, with a strong track record of driving retention, identifying expansion opportunities, and delivering exceptional client service

Solid understanding of key compliance regulations, including anti-money laundering (AML), know-your-customer (KYC) requirements, sanctions programs, financial crimes compliance, and environmental, social, and governance (ESG) frameworks

Knowledge of governance, risk, and compliance (GRC) practices, as well as business intelligence research, conflict and illicit finance analysis, banking sector risk management, or national security–related regulatory matters

Willingness to travel up to 10% annually for client meetings, conferences, and internal events, with the flexibility to support client needs as they arise

Benefits

Fully sponsored medical, dental, and vision

FSA program for both medical and dependent care

401k + Roth with matching and immediate vesting

Paid time off + 11 paid holidays

Company

Kharon

Network intelligence at the nexus of global security + international commerce

Founded in 2016

Santa Monica, California, USA

51-200 employees

https://www.kharon.com/

H1B Sponsorship

Kharon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)