Apply on Employer Site

MITRE · 1 day ago

Senior Travel & Expense Analyst

Bedford, MA

Full-time

Hybrid

Senior Level

$94K/yr - $142K/yr

5+ years exp

MITRE is a not-for-profit corporation focused on tackling the nation's toughest challenges. The Travel & Expense Analyst will play a key role in executing and optimizing enterprise travel and expense programs, serving as a trusted partner to business leaders and stakeholders.

Cyber SecurityInformation TechnologyNon ProfitQuantum ComputingSaaS

Responsibilities

Serve as a key administrator and subject-matter expert for SAP Concur Travel & Expense, supporting configuration, optimization, and enhancement initiatives

Act as a primary point of contact for complex travel and expense issues, including executive escalations and non-standard scenarios

Partner with the Travel & Expense Lead on special projects, program improvements, and cross-functional initiatives impacting travel, expense, and corporate card programs

Support enterprise travel vendor relationships (TMC, airlines, hotels, car rental, card providers), including issue resolution, service optimization, and data-driven analysis

Oversee and support travel and expense compliance, audit processes, and policy interpretation, balancing control with business practicality

Develop training materials, user guidance, and communications to improve traveler experience and drive adoption of program changes

Analyze travel and expense data to identify trends, risks, and opportunities for improved efficiency, compliance, and traveler satisfaction

Qualification

SAP ConcurCorporate travel experienceVendor managementFinancial analysisMicrosoft OfficeProcess documentationCommunication skillsProblem solving

Required

Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD with relevant experience who can immediately contribute at this job step; or equivalent combination of related education and work experience

3+ years of experience in corporate travel and expense reimbursement processes and services

SAP Concur Travel & Expense experience required (administration or advanced user experience preferred)

Experience with travel policy interpretation or administration

Strong vendor management or travel program coordination experience

Strong knowledge of Microsoft Office products including Excel, PowerPoint, and Word

Proven accounting and financial analysis capabilities

Evidence of exceptional ability and attention to detail

Able to work independently with little instruction in a highly organized manner

Innovative and able to thrive in a fast-paced, dynamic environment

Adaptable to change and comfortable supporting operational and project-based work

Extensive experience in process documentation and workflow improvement

Must have excellent communication skills

Proactive and timely problem solver with strong customer service orientation

This position requires a minimum of 50% hybrid on-site presence

Preferred

Understanding of government travel regulations (JTR, FAR, CFR)

Experience supporting Concur implementations, upgrades, or configuration projects

Experience delivering company-wide travel training or onboarding sessions

Audit and risk monitoring experience, including the use of Detect/Oversight or other compliance tools; familiarity with fraud detection and duty-of-care programs

Ability to create and manage custom reports and dashboards in Concur, Cognos, or similar business intelligence tools

Reporting and analytics experience, including Concur Intelligence/Cognos

Concur Certification or completion of relevant Concur administrator training

Experience with corporate card integration, reconciliation, and workflow management

Experience supporting vendor RFPs or contract evaluations for travel services

Company

MITRE

Glassdoor2.8

The MITRE Corporation is working to solve some of the nation’s biggest challenges in defense, cybersecurity, healthcare, homeland security, the judiciary and transportation.

Founded in 1958

Bedford, Massachusetts, USA

5001-10000 employees