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Ace Hardware Corporation · 1 day ago

Business Development Manager (Central Illinois)

Farmington Hills, MI

Full-time

Hybrid

Mid, Senior Level

$55K/yr - $59K/yr

5+ years exp

Ace Hardware is one of the largest hardware retailers in the United States, and they are seeking a Business Development Manager for Westlake Commercial. The role involves creating incremental sales, leading store teams, and fostering a sales-minded culture among commercial customers.

HardwareRetailService Industry

Responsibilities

Pursue commercial sales to businesses and multifamily property management customers which present opportunities for growth as a commercial account. Opportunities will be identified in cooperation with the Director of Commercial Business, District Manager, Store General Managers, store personnel and market activities

Focused attention on growing sales with existing established commercial / business accounts through relationship based sales techniques and tactics. Utilize reporting and in-store shopping habits / frequency to maximize sales growth opportunities among this customer group

Within pre-determined guidelines the Business Development Manager will have the flexibility to establish special pricing, special orders and custom solutions as needed

Target specifically defined new commercial customer opportunities which are relevant in the market and have proven to represent significant potential of successful growth

In cooperation with local in-store teams, develop new and existing commercial accounts through a variety of marketing, events, promotions, personal visits and special selection of merchandise

Participate in all local trade shows and attend client sponsored meetings

Business Development Manager will act as a conduit between our commercial customers and other store team members including the store’s General Manager and sales associates

Coach, lead and train store team on best practices of business customer interaction and B2B fundamentals

Assist store’s team members in developing a B2B centric focus including developing a deeper relationship with new and existing commercial accounts

Assist store’s leadership in developing a culture which is supportive of commercial sales growth. Specifically, partnering with store GM and store’s B2B Champion to instill an understanding of the why and how to implement recommended business to business best practices and weave the B2B strategy into the store’s culture and daily operational practices

Partner with store staff to ensure B2B product needs and customer demands are met in a prompt fashion

Perform other related duties and special projects as assigned

Qualification

Business DevelopmentRelationship SalesRetail OperationsInventory ManagementLeadershipCommunication SkillsNegotiation SkillsTraining DeliveryPC SkillsB2B StrategyTeamworkConflict ResolutionAttention to Detail

Required

Bachelor's Degree in Business Administration or related discipline (or 5+ years relevant work experience)

Deep understanding of retail operations, relationship sales skills, inventory management and business fundamentals

Refined interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities

Able to foster teamwork and collaboration. Can motivate others both internal and external to perform enthusiastically

Ability to deliver necessary training across all levels inside the store

Ability to access the local competitive environment and develop appropriate B2B strategies

Must have excellent leadership capabilities, communication written and verbal, and attention to detail and follow up

Excellent PC skills including skilled knowledge of Excel, Word, PowerPoint & Outlook as well as various MS Operating Systems

Ability to work independently with little or no supervision

Ability to work flexible hours

Ability to work remotely with various corporate departments

Travel as required

Standing, walking, lifting (up to 50lbs) and climbing

Company

Ace Hardware Corporation

Glassdoor3.7

Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries.

Founded in 1924

Oak Brook, Illinois, USA

10001+ employees