Product Manager, Retention & Rewards jobs in United States
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Bold.org · 2 weeks ago

Product Manager, Retention & Rewards

Bold.org is a fast-growing student fintech platform focused on fighting student debt. They are seeking a Product Manager to own the strategy and execution for growing student MAUs, enhancing product engagement and retention through various initiatives and cross-functional collaboration.

FinanceNon Profit

Responsibilities

MAUs. This will be the primary way you measure success and prioritize your efforts.and student retention across key lifecycle milestones
Bold Rewards strategy, roadmap, and execution (earning, redemption, ledger experience, and long-term expansion)
Engagement surfaces including the mobile app, browser plugin, in-app notifications, and lifecycle messaging
Klaviyo strategy for student lifecycle flows (activation, retention, reminders, re-engagement)
In-product nudges, notifications, and engagement loops (push, SMS, email, in-app)
Cross-functional collaboration with engineering, ops, design, and marketing to ship features that improve habit formation and deepen platform engagement
Experimentation & analytics to identify the highest-leverage retention opportunities
Strategic guidance on how product decisions impact long-term student value, support load, and overall product economics
Platform-wide thinking about how features like Rewards, plugin usage, and scholarship flow touch each other and drive sustained MAU

Qualification

Retention strategySQLProduct managementCross-functional collaborationBuilder's mindsetExceptional communicationProject leadership

Required

Demonstrated success as a retention, rewards, or lifecycle-focused product manager, preferably at a consumer-facing or fintech company
SQL + strong analytical instincts. You build your own dashboards, become fluent in data, and generate models that guide real decisions
Experience collaborating tightly with engineering, operations, design, lifecycle, and marketing teams
Strong project leadership. You've driven high-impact initiatives end-to-end in fast-growing environments
Exceptional communication skills—simple, clear, kind
Ability to simplify complex retention mechanics into intuitive product experiences
A builder's mindset. You are comfortable operating with ambiguity and creating from scratch
A high-performing individual contributor who enjoys deep focus work and learning rapidly
You are kind. You make the people around you better

Preferred

Experience with notifications, plugin adoption, lifecycle messaging, or rewards systems is a major plus

Benefits

Medical
Dental
Vision
Unlimited PTO

Company

Bold.org

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Bold.org aims to fight student debt and builds alongside students and donors, moves quickly, and takes ownership as part of a global team.

Funding

Current Stage
Early Stage
Total Funding
$1M
2023-05-26Series Unknown· $1M

Leadership Team

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Christina Lindley
VP of Revenue & Partnerships
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Breanden Beneschott
Cofounder & Director
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Company data provided by crunchbase