Industrious · 1 week ago
Assistant General Manager - Los Angeles
Los Angeles
Full-time
Onsite
Mid, Senior Level
$80K/yr - $90K/yr
3+ years expIndustrious is the largest premium workplace-as-a-service provider, committed to creating great workplace experiences. The Assistant General Manager role involves overseeing multiple locations, managing a team, driving customer satisfaction, and implementing operational improvements to enhance the member experience.
CollaborationCommunitiesCoworkingPropTech
Responsibilities
Directly manage a team of 1-3 Member Experience Managers, whose role focuses on providing exceptional member experiences each day
Account manage our membership contract renewals, working in tandem with MxMs to support and drive ongoing commitments in your primary locations
Strengthen your team, build a culture of excellence and hospitality, and develop future Industrious leaders through in-depth coaching, performance management and hiring
Serve as the face of the business in your area by playing a hands-on role in sales, engaging in negotiations with large potential members, handling local PR requests and resolving challenging member relations issues
Assist the General Manager in the launch of new locations in your area, including executing against hiring, marketing and sales goals, in partnership with our launch team
Collaboratively partner with your General Manager, the marketing team, sales team, our centralized operations team and other Assistant General Managers to support your area goals and efficiencies
Analyze, report on and take action against key performance metrics, including, but not limited to: Net Promoter Score, Revenue and Profit vs. targets, Performance against Hospitality Standards, and Operational Consistency
Proactively identify and drive implementation of opportunities for improvement across all elements of our unit operations
As necessary, perform on-the-ground coverage for your team members while they are out on vacation
Qualification
Required
At least 3 years experience in multi-site operations management in hospitality, F&B, retail, coworking or other customer facing industries
Strong P&L and financial management skills
Proven people management and coaching skills in a multi-site environment
A passion for hospitality and creating exceptional customer experiences
Experience driving local marketing and sales initiatives
Excellent communication skills with the ability to comfortably handle difficult conversations
Willingness to travel to each location as needed
Benefits
Heavily subsidized healthcare plans
Generous paid time off
Long-term incentive program
Wellness programs
Professional development grants
401k plan
Company
Industrious
Industrious is a premium flexible workspace provider that redefines the workplace experience.
201-500 employees
H1B Sponsorship
Industrious has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageTotal Funding
$422MKey Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M
Leadership Team
Jamie Hodari
CEO and Co-Founder
Gentry Long
Chief Commercial Officer (CCO)
Recent News
EIN Presswire
2025-12-22
2025-12-05
Washington Technology
2025-12-04
Company data provided by crunchbase