Ahold Delhaize USA · 1 day ago
Analyst II Vendor Master Data Management
Salisbury, NC
Full-time
Hybrid
Mid Level
$63K/yr - $95K/yrAhold Delhaize USA is a division of a global food retailer that supports a family of leading omnichannel grocery brands. The Analyst of Vendor Master Data Management plays a crucial role in analyzing business processes to improve operational efficiency and customer satisfaction, collaborating with various teams to enhance the vendor management tool and ensuring alignment with business needs.
GroceryRetailSales
No H1B
Responsibilities
Responsible for enhancing operational efficiency and customer satisfaction by defining and prioritizing key capabilities to optimize the product lifecycle inside the existing VMDM tool
Responsible for championing the needs of the customer to the Product team and working with Product to prioritize the backlog from a business value perspective
Translates business product goals and objectives into clear business requirements documents and partners with the Product Team to develop actionable product strategies
Collaborates with IT, Product and 3rd party tool support to ensure the tool’s functionality aligns with business needs
Leads training and system demos for all users
Leads end to end UAT and ticket support
Responsible for the development of relevant test scripts and driving UAT activities, participates in scrum ceremonies, and supports change management activities (e.g. training, communications)
Ensures end users are well supported and IT tickets/root cause analysis are completed within department SLA’s
First line of defense for escalation
Implements data analytics to monitor the effectiveness of the vendor setup tool and identify areas for improvement
Prepare and present reports to leadership highlighting tool performance and process enhancements
Domain applications/process expert across legacy systems and VMDM
Additional job duties may be assigned as needed to meet the needs of the business and support our values
Qualification
Required
Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment
Bachelor's degree in business, technology, operations, or a related field or equivalent experience
Experience in project management (e.g. Agile/Product Teams ways of working), operations, or product lifecycle management
Strong understanding of vendor setup management processes and methodologies
Excellent communication skills to collaborate with cross-functional teams and communicate technical concepts
Analytical mindset with the ability to use data to drive decision-making and process improvements
Experience with user acceptance testing (UAT) processes and tools
Strong problem-solving skills and the ability to manage multiple priorities in a dynamic environment
Strong communication, negotiation, and interpersonal skills
Familiarity with relevant tools and technologies for product management, project management, and data analysis
Knowledge of quality standards, regulatory compliance, and industry best practices
Preferred
Lean/Six Sigma Certifications
Knowledge of existing Vendor Management System
Benefits
This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.
We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
Company
Ahold Delhaize USA
Ahold Delhaize USA provides retail media solutions for brands to advertise to grocery shoppers across ADUSA brands using data-driven tools.
10001+ employees
Funding
Current Stage
Late StageRecent News
2025-12-30
Access to Nutrition Initiative
2025-11-07
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