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NEOGOV · 1 day ago

Court Processing Assistant I

All Ventura County Court Locations, CA

Full-time

Onsite

Entry Level

$43K/yr - $53K/yr

1+ years exp

NEOGOV is part of the Superior Court of California, County of Ventura, which is currently accepting applications for the Court Processing Assistant I position. This role involves performing specialized clerical duties in support of court operations, including handling legal documents, providing customer service, and maintaining confidentiality.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Follows directions and carries out instructions related to assigned tasks or other areas encountered during course of work

Performs telephone and public counter duties

Answers routine questions from the public regarding forms, court procedures and rules, without providing legal advice and refers customers to appropriate court staff or services

Receives and examines legal documents for sufficiency, completeness, conformity, jurisdiction and/or validity before acceptance for processing or entry into the court's database system

Accesses databases and court case management systems to retrieve, enter, update information accurately, timely and efficiently

Completes a variety of routine forms, correspondences and other documents

Opens, sorts and distributes mail; sends and delivers faxes; delivers and retrieves court records, exhibits and documents to and from various courtrooms, court locations, storage locations, and/or departments

Images case documents; archives case files and exhibits; organizes, retrieves and purges files, documents and exhibits

Retrieves, organizes and maintains all exhibits submitted in evidence, including valuables and weapons

Uses tact and courtesy in dealing with the public, including sensitive and confidential situations

Maintains confidentiality of court documents, information and records at all times

Depending on assignment, incumbent performs cashiering duties, such as counting money and making accurate change, and balancing cash drawer at the end of the shift

Establishes and maintains effective working relationships with judicial officers, court employees, members of the public and others encountered in the course of work

Performs back-up for other desks and provides support for other clerical staff; which may require travel to other court locations as needed

Qualification

Clerical dutiesCustomer serviceLegal terminologyDatabase managementCash handlingTelephone etiquetteBasic arithmeticBasic English usageAttention to detailTeamwork

Required

Completion of high school or its equivalent

Any combination of experience, training or education equivalent to one (1) year of full-time experience working in an environment performing clerical duties, providing customer service and utilizing basic computer skills

Knowledge of basic office practices and procedures

Knowledge of filing practices and procedures

Knowledge of practices, procedures and techniques applicable to both computerized and manual record keeping

Knowledge of principles of basic customer service and telephone etiquette

Knowledge of basic English usage, grammar, and spelling

Knowledge of basic arithmetic functions

Knowledge of basic cash handling practices

Knowledge of telephone usage and etiquette

Ability to learn and understand specialized information, including codes, rules, policies, procedures, forms and legal terms

Ability to perform official actions that require high attention to detail and application of code, rule and specific procedural requirements

Ability to prepare standardized forms accurately and efficiently

Ability to learn court methods, procedures, rules and legal terminology

Ability to read and understand court forms, and written instructions or procedures

Ability to verify original and required signatures on documents as required by applicable procedures

Ability to accurately code, index and file a high volume of official documents, in accordance with regulations and standard office procedures

Ability to perform basic mathematical calculations to count court fees and fines

Ability to properly record monetary transactions into the computer system, issue receipts, provide correct change and balance cash drawer

Ability to communicate clearly and effectively in English

Ability to speak, read and write in certain second language for certain assignments and, if required for the position, will be compensated in accordance with the court's bilingual incentive policy and applicable MOU provisions

Ability to alphabetize, spell and punctuate correctly, compose simple documents, proofread for accuracy to identify omissions and errors

Ability to learn to determine the sufficiency and accuracy of legal documents submitted for filing in assigned unit

Ability to accurately process detailed alphabetical and numerical information

Ability to work cooperatively with the public, co-workers, supervisors, managers, justice partners, judicial officers

Ability to interact with people from diverse ethnic backgrounds and socio-economic status

Ability to understand and follow oral and written instructions

Ability to see well enough to read legal documents, written correspondence and computer screens

Ability to hear well enough to understand and respond to directions and inquiries in person and on the telephone often with competing background noises

Ability to use a personal computer and its peripherals for extended periods of time

Ability to sit for extended periods of time

Ability to work in an environment that includes frequent interruptions and simultaneous attention to multiple tasks

Ability to grasp and/or manipulate files, binders, pieces of paper or small objects

Ability to prepare, review and inspect court records, documents or office equipment with ordinary visual acuity

Ability to use hands and arms for prolong period of time to perform writing, filing, document stamping and/or keyboarding

Ability to reaching at or above shoulder level

Ability to hear average or normal conversations, by phone or in person

Ability to speak verbally to convey detailed or important instructions or ideas, by phone or in person

Ability to work alone or closely with others

Frequently stand or walk part of the time with frequent bending, stooping, squatting, twisting, and reaching

May require movement throughout the courthouse delivering and/or retrieving forms, files, materials and information to and from other departments, including lifting file boxes, files or binders up to 20 lbs

Require pulling and pushing of a cart to move files or office materials throughout the court

Current and valid California Driver's License is required for incumbents assigned to mail and courier desk

Preferred

Cash handling experience is desirable

Six (6) months of clerical experience may be substituted with completion of a training program from a recognized occupational training program in general office practices, accounting, business math, business education, bookkeeping or other closely related field that will provide the equivalent experience, or attainment of a related college degree from an institution recognized by the college/university systems in the United States

Benefits

FLEXIBLE BENEFIT PROGRAM: You allocate the Court’s non-taxable biweekly contribution among several benefit options, such as Medical, Dental and Vision benefits. Pre-tax Salary Reduction available if the costs for the benefits package you select exceed the Superior Court of California, County of Ventura's contribution. This saves you taxes by lowering your taxable income. Cash added to your biweekly taxable pay, depending on the selection you have made.

FLEXIBLE SPENDING ACCOUNTS: Increase your spending power by reimbursing you with pre-taxed dollars for IRS approved dependent care and health care expenses.

ANNUAL LEAVE: Annual leave is earned according to policy and guideline set forth by the court.

DEFERRED COMPENSATION PROGRAM: 401(k) and 457 Deferred Comp programs are available to eligible employees.

RETIREMENT