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Industrious · 5 days ago

Member Experience Associate - Walnut Creek

Walnut Creek

Full-time

Onsite

New Grad, Entry Level

$25.25/hr - $25.25/hr

Industrious is the largest premium workplace-as-a-service provider, committed to creating great days for teams of all sizes. As a Member Experience Associate, you will be responsible for managing the member experience, including preparing the office, handling inventory, organizing events, and assisting members with various needs.

CollaborationCommunitiesCoworkingPropTech

Responsibilities

You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities

You’re proactive and take ownership over managing inventory and ordering your location’s supplies

You build magnificent events and take the extra time to design unique signage because you know the magic is in the details

You add new members into multiple systems so their first day in their office is seamless and memorable

You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle

You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions

You take a walk in-tour while your Member Experience Manager is assisting another potential member

Qualification

Customer serviceEvent planningInventory managementIT troubleshootingFood safety complianceSanitation practicesTeam collaborationProblem-solving

Required

Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs

Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day

Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc

Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment

Ensure work areas are kept in a sanitary condition and all safety protocols are followed