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Carters Inc. · 1 day ago

Creative Operations Manager

Atlanta, GA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children. The Creative Operations Manager drives operational excellence and brand consistency across the store fleet and partner retail locations, overseeing marketing campaigns and managing retail production operations to ensure a seamless in-store experience.

Apparel & Fashion

H1B Sponsor Likely

Responsibilities

Manage daily operations and project schedules for retail creative production across all Carter’s, Inc. brands, including corporate and wholesale accounts

Lead and mentor the retail production team, supporting their growth and development, helping set priorities, and troubleshooting challenges to ensure success

Collaborate with creative, visual merchandising and cross-functional partners to set deliverables, release artwork, and ensure final delivery on time and on brand

Drive quality control for all internal and external deliverables, ensuring brand consistency and excellence

Conduct stores visits to evaluate execution, gather feedback, and identify opportunities for improvement

Partner with finance on project forecasting, budget tracking and reporting

Monitor project spend to budgets and proactively manage resource allocation

Streamline workflows, implement process improvements, and develop exception processes where needed

Identify and elevate best-in-class vendors, technology, materials, and trends to improve quality, efficiency, and cost savings

Stay current on retail trends and customer behaviors to create innovative, scalable, and future-proof store environments

Prepare and present quarterly reports to Creative Ops team and leadership on marketing inventory and signage production, tracking usage, availability, and project status to inform planning and decision-making

Provide unified leadership across the production and creative operations teams, setting checkpoints and ensuring reviews, approvals, and deliverables are completed on time

Manage store openings, closings, and conversion kits, including warehousing, fulfillment, inventory management, and ship notifications

Lead the sourcing, quotes, and negotiations with vendors for print, signage and other in-store marketing seasonal materials

Oversee procurement of all POS/POP materials, negotiating contracts, and ensuring vendor accountability for on-time delivery and cost-effective solutions

Coordinate status meetings with cross-functional teams and external partners, providing guidance to the team on priorities and workflow

Manage the 'Retail Only' inbox, prioritizing and resolving requests and issues promptly

Support new store rollouts and retail initiatives through detailed project and production planning

Qualification

Production budget managementVendor managementCreative retail operationsAdobe IllustratorAdobe PhotoshopAdobe InDesignMicrosoft OfficeProblem-solving skillsCommunication skillsLeadership experienceTime-management skills

Required

5+ years of production budget management experience, including metrics, utilization reporting, and delivering cost-effective results

Experience leading creative retail operations or production teams in high-volume, fast-paced environments

5+ years of experience with print and substrate materials

Proven ability to manage multiple projects, timelines, and distribution lists simultaneously (familiarity with tools like Smartsheet is a plus)

Strong problem-solving skills with the ability to adapt and propose alternatives under changing circumstances

Experience managing projects within budget and schedule constraints

Vendor management expertise, including RFQs and contract negotiation

Highly organized, detail-oriented, and accountable with exceptional follow-through

Excellent written and verbal communication skills, confident in cross-functional and vendor-facing interactions

Strong analytical and critical thinking skills, with a track record of driving efficient solutions

Proactive leader who fosters communication flow, aligns cross-functional teams, and drives accountability for successful outcomes

Strong time-management skills; adaptable, flexible, and positive under pressure

Demonstrated leadership, mentorship, or team coordination experience, including guiding, supporting, and developing team members

Proven ability to build and maintain strong relationships with internal teams and external vendors

Preferred

3 years of direct supervision experience

Strong working knowledge of Adobe Illustrator, Photoshop, and InDesign

Experience managing retail in-store operations, POS/POP production, and rollout projects

Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Bachelor's degree preferred

Benefits

Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

Company

Carters Inc.

Glassdoor3.6

Carter’s, Inc.

Founded in 1865

Atlanta, Georgia, US

10001+ employees

http://www.carters.com

H1B Sponsorship

Carters Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (6)

2023 (4)

2022 (8)

2021 (3)

2020 (6)